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- Tasks: Prepare loadsheets, oversee aircraft loading, and ensure safety compliance.
- Company: Join DHL, the world's #1 Express Delivery and Logistics Company!
- Benefits: Competitive salary, bonuses, discounts, and a pension scheme.
- Why this job: Be part of a diverse team making a global impact at Luton Airport.
- Qualifications: Proficiency in Microsoft Office, strong communication skills, and a full UK driving licence.
- Other info: Enjoy a supportive work environment with excellent career growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine.
Start YOUR career with DHL today…
Hours: Tuesday to Saturday 01:00 to 10:00
Location: DHL Aviation at Luton Airport
Department: Airside
Grade: ODHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.
As DHL continues to grow, we’ve an excellent variety of employee benefits available! These include:
- Competitive salary, including unsociable hours shift allowance
- Annual bonus up to 5% (depending on company performance)
- Free onsite parking
- My DHL Rewards (discount, saving, cash back at over 3000 retailers)
- Pension Scheme with up to 6% company contribution
- DHL Share Purchase Plan (after 3 months)
- Private Medical Scheme (after 12 months)
- Access to Occupational Health
- Enhanced Maternity pay (after 12 months)
- Cycle to Work scheme
- CIS Induction – a week’s all expenses paid induction to our Company Values!
- HealthyMinds – Employee Assistance Programme
Key Responsibilities
- Prepare loadsheets and load plans using SABLE in full compliance with GSAM procedures.
- Oversee the safe loading and unloading of aircraft, ensuring all activity aligns with GSAM standards.
- Liaise effectively with P52 party handlers, stakeholders, and party shippers to support smooth operations.
- Coordinate container allocations for both aircraft and road vehicles.
- Arrange aircraft fuelling and de‑icing as required.
- Ensure all NMIV messaging is completed accurately and on time.
- Maintain clear and consistent communication with internal and external parties (e.g., LEJ, SDC, LHR).
- Compile and submit all required reports in a timely manner.
- Complete dangerous goods checks and prepare declarations via RCTS.
- Support and coordinate crew requirements as needed.
- Assist with ramp, sort, and warehouse activities when required.
- Manage acceptance and clearance processes for inbound and outbound freight.
- Ensure strict adherence to Health & Safety, GSAM guidelines, and all regulatory requirements.
All employees are responsible for their own health, safety, and wellbeing, as well as that of colleagues who may be affected by their actions or omissions.
You Are Expected To
- Report all accidents, near misses, and workplace hazards.
- Follow all safe systems of work.
- Wear the correct PPE at all times.
You’ll Bring To This Role
- Proficiency in Microsoft Office applications.
- Strong working knowledge of Outlook for professional communication.
- Excellent interpersonal skills, including effective communication and proactive initiative.
- Ability to work under pressure and meet strict deadlines within a time‑critical environment.
- High level of attention to detail.
- Strong team orientation with the ability to build and develop positive working relationships.
- Good level of maths and English. IT skills required. Knowledge of DHL systems advantageous.
- Full UK Driving Licence (essential).
Applications: To apply for the position, please submit your CV detailing your full and complete 5-year history including employment, education and any gaps of unemployment longer than 28 days. Please note, if you are an internal applicant you are required to let your manager/supervisor know that you are applying for a new position.
Closing date: 2nd April
Our recruitment process at DHL Aviation: From a candidate who has identified an exciting opportunity to join us and make a real difference, to becoming an established team member connecting people and improving lives, we want to ensure your journey is as smooth and enjoyable as possible. We ask competency-based interview questions to keep our recruitment processes fair and consistent, so please be ready to share your experiences and achievements with us! We also understand recruitment is a two-way process, so we’d ask that you share any feedback and ask questions along the way to ensure we are the right fit for you.
Next steps: Once you have applied for a role, an email confirmation will be sent to you to let you know we have received your application. A member of our Talent team will then be in touch with the outcome of your application, which may include a short pre-screening conversation. If you have any queries regarding the recruitment process or for more information on our roles, please contact us via HGUKTalent@dhl.com.
Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide a full 5-year employment history. In addition to this, we are required to carry out a Criminal Record check.
Operations Ramp Agent in Luton employer: DHL Aviation (UK) Limited
Contact Detail:
DHL Aviation (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Ramp Agent in Luton
✨Tip Number 1
Get to know the company! Research DHL's values and culture, especially their commitment to diversity and inclusion. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice those competency-based questions! Think of specific examples from your past experiences that highlight your skills and achievements. We want you to shine, so prepare stories that demonstrate your ability to work under pressure and communicate effectively.
✨Tip Number 3
Don’t forget to ask questions! Interviews are a two-way street, so come prepared with thoughtful questions about the role and the team. This shows your enthusiasm and helps you figure out if DHL is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you access to all the latest job openings and updates directly from us at DHL.
We think you need these skills to ace Operations Ramp Agent in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Ramp Agent role. Highlight relevant experience and skills that match the job description, like your proficiency in Microsoft Office and any previous logistics or aviation experience.
Be Detailed and Honest: When detailing your 5-year employment history, be thorough and honest. Include all jobs, education, and any gaps longer than 28 days. This helps us understand your background better and shows your transparency.
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your interpersonal skills. Use clear and professional language, especially in your cover letter and CV.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to the right people and you stay updated on your application status.
How to prepare for a job interview at DHL Aviation (UK) Limited
✨Know Your Stuff
Familiarise yourself with DHL's operations and values. Understand the role of an Operations Ramp Agent, especially the importance of safety and compliance with GSAM procedures. This will show your genuine interest in the position and help you answer questions more confidently.
✨Prepare for Competency Questions
DHL uses competency-based interview questions, so think of specific examples from your past experiences that demonstrate your skills. Focus on teamwork, communication, and problem-solving abilities, as these are crucial for the role.
✨Showcase Your Attention to Detail
Since the job requires a high level of attention to detail, be ready to discuss how you've successfully managed tasks that required precision in the past. Mention any relevant experiences where your meticulousness made a difference.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, or company culture at DHL. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.