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- Tasks: Provide essential admin support to keep our airline operations running smoothly.
- Company: Join DHL Air, the UK's largest all-cargo airline and a top-rated workplace.
- Benefits: Competitive salary, private healthcare, 24/7 GP helpline, and pension scheme.
- Why this job: Make a real impact in a dynamic environment while growing your skills.
- Qualifications: Five GCSEs including Maths and English; strong attention to detail and communication skills.
- Other info: No extensive experience needed; just bring your motivation and commitment to great service.
The predicted salary is between 28800 - 43200 £ per year.
DHL Air (UK) is the UK’s largest all‑cargo airline, operating a fleet of B757, B767 and B777 aircraft across global routes. As part of DHL Express, recognised as the #1 Great Place to Work® in Europe, we are proud of the people who help us keep the world connected. We are now looking for an Airline Business Support Administrator to join our team and help us deliver on our commitment to Excellence. Simply Delivered.
About the Role
In this role, you will provide essential administrative support that helps keep our airline operations running smoothly. You will work closely with colleagues across the business, ensuring key processes are completed accurately and on time. Your work will have a direct impact on our ability to operate safely and deliver outstanding service.
Your main responsibilities will include:
- Coordinating and renewing airside passes for DHL Air personnel
- Planning vehicle maintenance and arranging airside vehicle passes
- Acting as a first point of contact for enquiries and escalating when needed
- Providing meeting support, including preparing materials and taking minutes
- Producing business‑related certificates and uploading them to the training database
- Maintaining training records and monitoring expiry dates
- Supporting daily and weekly aircraft catering coordination
- Providing holiday cover for the wider team
- Delivering general administrative support as required
What We’re Looking For
We welcome applicants who bring motivation, attention to detail, and a commitment to great service. You don’t need extensive experience - your skills, potential, and mindset matter most.
Required:
- Five GCSEs (A–C / 9–4), or equivalent, including Maths and English
- Administration experience in a business or similar environment
- Strong attention to detail and ability to follow procedures
- Good organisational and time‑management skills
- Ability to work independently and meet deadlines
- Clear and confident communication skills
- Ability to work well with colleagues at all levels
- Working knowledge of Word, Excel and Outlook
Nice to Have:
- Experience taking meeting minutes
- Familiarity with PowerPoint
What We Offer
A competitive salary. Access to a range of DHL benefits including private healthcare, access to a 24/7 GP helpline and a company pension scheme. The opportunity to grow your skills within an employer recognised globally as a Great Place to Work®.
How to Apply
If you have a proven track record of achievement to match the requirements for the role of Airline Business Support Administrator and you are looking for your next career move, simply apply online ensuring that a full up to date CV & cover letter are attached with your application. We are committed to fair, transparent, and inclusive recruitment. We strive to ensure all candidates are treated with dignity and respect, and we promote equality of opportunity throughout our organisation.
Closing Date: 18th February 2026
Airline Business Support Administrator in London employer: DHL Air (UK) Limited
Contact Detail:
DHL Air (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airline Business Support Administrator in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DHL Air on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching DHL Air's values and recent news. Show us that you’re not just another candidate but someone who genuinely cares about the company and its mission.
✨Tip Number 3
Practice common interview questions and tailor your answers to highlight your attention to detail and organisational skills. We want to see how you can contribute to keeping operations running smoothly!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you’re truly interested in the role.
We think you need these skills to ace Airline Business Support Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Airline Business Support Administrator role. Highlight relevant experience and skills that match the job description, like your attention to detail and organisational skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Keep it concise but engaging – we love a bit of personality!
Showcase Your Skills: Don’t forget to mention your proficiency in Word, Excel, and Outlook. If you have experience with meeting minutes or PowerPoint, throw that in too! We’re looking for candidates who can hit the ground running.
Apply Through Our Website: Remember to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining DHL Air and being part of our amazing team.
How to prepare for a job interview at DHL Air (UK) Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Airline Business Support Administrator. Familiarise yourself with the key tasks mentioned in the job description, like coordinating airside passes and supporting aircraft catering. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past experiences where you've successfully managed tasks that needed precision. Whether it’s maintaining records or preparing meeting materials, be ready to discuss how you ensure accuracy in your work.
✨Practice Clear Communication
As a first point of contact for enquiries, clear communication is crucial. Practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend to get comfortable with expressing your ideas succinctly.
✨Demonstrate Your Organisational Skills
This position demands good organisational and time-management skills. Think of specific instances where you’ve successfully juggled multiple tasks or met tight deadlines. Sharing these stories will show that you can handle the fast-paced environment at DHL Air.
