Business Outreach Coordinator
Business Outreach Coordinator

Business Outreach Coordinator

Brighton Part-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Engage in warm calls to build relationships and support marketing activities.
  • Company: Ingenio Technologies is a Brighton-based MSP focused on exceptional IT support.
  • Benefits: Enjoy flexible hours, generous holidays, wellbeing support, and fun team events.
  • Why this job: This role offers meaningful conversations without high-pressure sales in a supportive culture.
  • Qualifications: Friendly communicators with business acumen and a curiosity for technology are ideal.
  • Other info: Initial office work leads to potential homeworking; video cover letter required.

The predicted salary is between 28800 - 43200 £ per year.

Are you a natural conversationalist looking for a flexible role that fits your life? We’re looking for a confident, business-savvy Telemarketer to join our friendly team. This isn’t about cold selling—it’s about warm, purposeful calls that build relationships and open doors.

What You’ll Be Doing:

  • List Cleansing & Data Enrichment: Calling businesses to confirm the key decision-makers for their outsourced IT supplier.
  • Warm Follow-Up Calls: Continuing conversations with contacts after we’ve sent personalised gifts, guides, or handwritten notes. Your aim? To set appointments or gather useful details like contract end dates.
  • You’ll also lend a hand with marketing activities as part of our broader outbound campaigns.

What Makes This Role Great:

  • Flexible Hours: Start with 8 hours per week, spread over as little as 2 hours per day. There’s room to grow to 16 hours per week as campaigns increase, giving you the flexibility to fit work around your life.
  • Supportive Start: You’ll work from our office initially to immerse yourself in our culture, with the potential for some homeworking once you’re settled.
  • Engaging Work: This is about meaningful conversations – no cold, high-pressure sales here!

What We’re Looking For:

  • A friendly, confident communicator who enjoys chatting with people and has a good level of business acumen to hold professional conversations. You’ll need to understand the challenges business owners face and empathise with their needs.
  • Someone with a natural curiosity or interest in technology, so you can get to grips with our industry and the IT lingo we use – acronyms like MSP (Managed Service Provider) and VoIP (Voice over Internet Protocol) will soon become second nature!
  • Organised, detail-focused, and happy to support marketing activities beyond calls.
  • While experience isn’t essential, a strong understanding of business challenges and a genuine interest in learning about the tech world will help you hit the ground running.

Fantastic Perks for Our Team:

  • Holidays & Flexibility: A generous holiday allowance of 25 days + bank holidays, pro-rata, to match your hours worked.
  • Wellbeing Support: Private cashback health scheme after probation, ergonomic chairs, and electric standing desks.
  • Convenience & Comfort: Free on-site parking, subsidised EV charging points, bean-to-cup coffee machine, complimentary soft drinks and snacks.
  • Team Spirit: Enjoy summer and winter company parties and regular one-to-one check-ins.

About Us

We’re Ingenio Technologies, an MSP (Managed Service Provider) based in Brighton. Our mission is to provide exceptional IT support and services to businesses, helping them stay connected and secure with technology that works seamlessly. At Ingenio Technologies, culture is at the heart of everything we do. We believe that happy, supported employees create the best experiences for our clients, and we’re proud to foster a workplace where our team feels valued and empowered. Our leadership team leads by example, setting the tone with their dedication to exceptional service and a people-first mindset. Whether it’s a positive, helpful attitude or going the extra mile to solve a challenge, we’re all about creating a culture that drives success for our team and clients.

Ready to Join Us?

If you’re a people person with a passion for business and technology, apply now and let’s start the conversation! When you apply, you’ll receive instructions on creating a video cover letter. If you’re uncomfortable making a video of yourself talking, please don’t apply.

Business Outreach Coordinator employer: Dheya

Ingenio Technologies is an excellent employer that prioritises a supportive and flexible work environment, perfect for those seeking a balance between personal life and career. With generous holiday allowances, wellbeing support, and a culture that values employee engagement, you'll find meaningful work that fosters growth and camaraderie in our Brighton office. Join us to be part of a team that believes in empowering its members while delivering exceptional IT services to businesses.
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Contact Detail:

Dheya Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Outreach Coordinator

✨Tip Number 1

Familiarise yourself with the IT industry and common terminology. Understanding acronyms like MSP and VoIP will not only help you in conversations but also show your genuine interest in the field, making you a more appealing candidate.

✨Tip Number 2

Practice your conversational skills by engaging in discussions about business challenges with friends or colleagues. This will help you become more comfortable discussing professional topics and demonstrate your ability to empathise with business owners during interviews.

✨Tip Number 3

Network with professionals in the IT and marketing sectors. Attend local meetups or online webinars to build connections and gain insights into the industry, which can be beneficial when discussing your understanding of business needs during the application process.

✨Tip Number 4

Prepare for potential role-play scenarios during interviews where you might need to demonstrate your communication skills. Practising how to handle warm calls and follow-ups will give you the confidence to showcase your abilities effectively.

We think you need these skills to ace Business Outreach Coordinator

Business Communications
Marketing Knowledge
IT Knowledge
Confident Communication
Relationship Building
Data Enrichment
Organisational Skills
Attention to Detail
Empathy
Curiosity about Technology
Understanding of Business Challenges
Ability to Hold Professional Conversations
Flexibility
Team Collaboration

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Business Outreach Coordinator position. Understand the key responsibilities and required skills, such as business communications and marketing knowledge.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your communication abilities, any marketing experience, and your interest in technology to show you’re a great fit.

Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific examples of how your skills can contribute to building relationships and supporting marketing activities, as outlined in the job description.

Prepare for the Video Cover Letter: Since a video cover letter is required, practice what you want to say beforehand. Focus on showcasing your communication skills and passion for the role. Make sure to create a comfortable environment for recording to help you feel at ease.

How to prepare for a job interview at Dheya

✨Show Your Communication Skills

As a Business Outreach Coordinator, your ability to communicate effectively is crucial. During the interview, demonstrate your conversational skills by engaging with the interviewer and showcasing your confidence in discussing business topics.

✨Understand the Company and Its Culture

Research Ingenio Technologies and their mission as an MSP. Familiarise yourself with their values and culture, as this will help you align your answers with what they are looking for in a candidate who fits their team.

✨Prepare for Technical Conversations

Brush up on basic IT terminology and concepts relevant to the role, such as MSP and VoIP. Being able to discuss these topics will show your genuine interest in technology and your readiness to engage with clients.

✨Emphasise Your Organisational Skills

Highlight your ability to stay organised and detail-focused, especially when it comes to managing follow-up calls and supporting marketing activities. Provide examples from your past experiences that demonstrate these skills.

Business Outreach Coordinator
Dheya
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