At a Glance
- Tasks: Lead property services with a focus on tenant satisfaction and compliance.
- Company: Join Loreburn, a respected social landlord dedicated to creating great places to live.
- Benefits: Enjoy competitive pay, generous holiday, flexible working, and health benefits.
- Other info: Embrace a culture of collaboration and innovation with excellent career growth opportunities.
- Why this job: Make a real impact in the social housing sector while leading a passionate team.
- Qualifications: Proven leadership experience in housing and relevant qualifications required.
The predicted salary is between 57827 - 62049 £ per year.
Are you an experienced leader with a passion for making a positive impact in the social housing sector? We’re seeking to appoint an experienced leader to this key role which forms part of our senior management team.
Employment Type: Full time, permanent
Location: Dumfries & Galloway (Primarily home based with frequent regional travel)
Salary range: £57,827 – £62,049 + competitive benefits package and on call payment
Hours: 35 hours each week, Monday to Friday, 9am to 5pm
About Us – Loreburn is a registered social landlord (RSL) and Scottish Charity, with 2,700 homes across Dumfries & Galloway. Established more than 40 years ago, our vision and mission is to ‘create great places to live’ by providing good quality, well maintained, and affordable homes. We place our tenant-facing services at the heart of the communities we serve. Our ‘Hub, Home & Roam’ working model allows our team to work flexibly, ensuring they can be where they’re most needed, supported by the right tools and resources to deliver on our commitments to tenants and communities.
The Role
As Head of Property Services you’ll be expected to deliver Property Services with a tenant-focused approach, ensuring full compliance with all relevant statutory and regulatory requirements, including those set by the Scottish Housing Regulator. You will work collaboratively with other teams to provide the best service to our tenants, leading your team to assure the quality and safety of our housing stock.
- Lead Stock Investment & Sustainability
- Oversee Cyclical Compliance & Repairs
- Manage Robust contract management and project delivery
- Provide Aids & Adaptations
- Drive a culture of accountability, fostering collaboration with cross-functional teams to enhance operational efficiency and tenant satisfaction
- Maintain good working relationships with peers to deliver for our tenants
- Stay up-to-date with sector regulations, trends, and best practice to inform decision-making
- Work with the Director of Operations to develop and deliver the Asset Management Strategy
- Commit to excellent service delivery and cultivate a performance culture that encourages collaboration and innovation
Key Requirements
- Proven experience in the housing sector
- Strong leadership skills to inspire teams to achieve high performance
- Degree level (or equivalent) education or professional qualification, e.g., Diploma in Asset Management (IAM) or similar
- Ability to participate in on-call arrangements on a rotational basis among key operational roles
- Experience in asset, compliance and investment management
- Knowledge and understanding of housing operations
- Strong contract management abilities
- Resilience and organisational abilities
- Knowledge of relevant regulations and compliance standards
Working With Us – Benefits
- Competitive pay and rewards
- Minimum Pension 13% contributions (5% employee, which can be increased, and 8% employer contributions) plus life cover of 3 × salary
- Salary sacrifice options for pension contributions
- 40 days holiday, including 12 fixed days and a Christmas closure
- Westfield Health Plan – contributions towards a range of services including dental, optical, therapy treatment, counselling and wellbeing services
- Employee discounts (cashback, high street retail and gym discounts)
- Family-friendly policies
- Professional membership of a relevant institute can be paid by Loreburn
- Flexible working and a Hub, Home and Roam working model, giving freedom to work within our Being You principles
- Funded flu vaccine
- Wellbeing time (equivalent to a 34-hour working week) where you accrue an additional 7 days a year
- Support for continuous professional development and protected learning time
- Strong values-based culture offering autonomy and empowerment
Head of Property Services employer: DGWGO Limited
Loreburn is an exceptional employer dedicated to creating great places to live in Dumfries & Galloway, offering a supportive and flexible work environment through our 'Hub, Home & Roam' model. With a strong commitment to employee wellbeing, competitive benefits, and opportunities for professional development, we empower our team to make a meaningful impact in the social housing sector while fostering a culture of collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Property Services
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by DGWGO Limited.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like DGWGO Limited.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at DGWGO Limited.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at DGWGO Limited. Apply directly through us to stand out!
We think you need these skills to ace Head of Property Services
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of DGWGO Limited. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Head of Property Services, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at DGWGO Limited
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of DGWGO Limited. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
