Guest Experience Host: Distillery Shop & Tours

Guest Experience Host: Distillery Shop & Tours

Full-Time 12 - 15 £ / hour (est.) No working from home possible
DGWGO Limited

At a Glance

  • Tasks: Deliver 5-star tours and provide exceptional customer service in a vibrant distillery setting.
  • Company: DGWGO Limited, a dynamic distillery in Newton Stewart.
  • Benefits: Real living wage, full training, and opportunities to enhance your skills.
  • Other info: Perfect for those looking to grow in a lively and engaging environment.
  • Why this job: Join a fun team and create memorable experiences for visitors while promoting our spirits.
  • Qualifications: Excellent people skills; passion for service; full driver’s license preferred.

The predicted salary is between 12 - 15 £ per hour.

DGWGO Limited in Newton Stewart is seeking a motivated Shop & Tour Guide to enhance customer experiences and drive sales of their spirits. The ideal candidate will have excellent people skills and a passion for service, with full training provided for those new to the role.

The position involves delivering 5-star tours and exceptional customer service, alongside responsibilities such as tour management and brand representation at events. A full driver’s license is preferred, and we pay a real living wage.

Guest Experience Host: Distillery Shop & Tours employer: DGWGO Limited

DGWGO Limited is an exceptional employer located in the picturesque Newton Stewart, offering a vibrant work culture that prioritises employee growth and development. As a Guest Experience Host, you will enjoy comprehensive training, a supportive team environment, and the opportunity to engage with customers while showcasing our premium spirits. With a commitment to paying a real living wage, we ensure that our employees feel valued and motivated in their roles.

DGWGO Limited

Contact Details:

DGWGO Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Host: Distillery Shop & Tours

Tip Number 1

Get to know the company! Before your interview, do a bit of research on DGWGO Limited. Understand their products and values so you can show genuine interest and connect with their mission during your chat.

Tip Number 2

Practice your people skills! Since this role is all about enhancing customer experiences, think of examples from your past where you've delivered great service or handled tricky situations. Be ready to share these stories!

Tip Number 3

Show your passion for spirits! Whether it’s through personal experiences or knowledge about distilling, let your enthusiasm shine through. This will help you stand out as someone who truly cares about the product and the experience.

Tip Number 4

Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that pop up at DGWGO Limited.

We think you need these skills to ace Guest Experience Host: Distillery Shop & Tours

Customer Service Skills
People Skills
Tour Management
Brand Representation
Sales Skills
Communication Skills
Passion for Service

Some tips for your application 🫡

Show Your Passion for Service:When writing your application, let us see your enthusiasm for customer service shine through. Share any experiences where you've gone above and beyond to create a memorable experience for someone else.

Highlight Your People Skills:We’re all about connecting with our guests, so make sure to showcase your excellent people skills in your application. Use examples that demonstrate how you’ve effectively communicated or built relationships in previous roles.

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Guest Experience Host role. Mention your interest in spirits and any relevant experience you have.

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of standing out. It’s super easy, and you’ll be able to provide all the necessary details we need to get to know you better!

How to prepare for a job interview at DGWGO Limited

Know Your Spirits

Familiarise yourself with the different spirits offered by DGWGO Limited. Understanding the products will not only help you answer questions confidently but also show your genuine interest in the role and the brand.

Showcase Your People Skills

Prepare to demonstrate your excellent people skills during the interview. Think of examples from past experiences where you've provided exceptional customer service or resolved conflicts, as this is crucial for a Guest Experience Host.

Practice Your Tour Delivery

Since the role involves delivering tours, practice how you would present a short tour. Focus on engaging storytelling and making it interactive, as this will highlight your ability to create memorable experiences for customers.

Ask Insightful Questions

Prepare thoughtful questions about the company culture, training processes, and expectations for the role. This shows your enthusiasm and helps you gauge if DGWGO Limited is the right fit for you.