ETB Technologies in Dalbeattie, Scotland, is seeking a Customer Support Manager for maternity cover. This full-time, office-based role leads a small service team, delivering responsive after-sales support and maintaining high customer satisfaction.
Office hours are 08:30–17:00, Monday to Friday, with a focus on process improvements and cross-department collaboration. You will oversee the resolution of customer queries, identify trends, and enhance both customer experience and internal processes.
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Customer Support Manager - Lead Team & CX Excellence in Dalbeattie employer: DGWGO Limited
Loreburn is an exceptional employer that prioritises the well-being of its employees while fostering a collaborative and supportive work culture. With a flexible 'Hub, Home & Roam' working model, generous benefits including matched pension contributions and paid volunteering days, and a strong commitment to professional development, Loreburn empowers its team to make a meaningful impact in the communities they serve across Dumfries & Galloway.
