Domestic & General in the United Kingdom is seeking a Service Watch Team Leader to guide the Service Watch team, drive productivity and ensure a top-notch repair experience for customers. You’ll own workflow management for White Goods repairs, using data and timely interventions to improve supplier performance and service levels.
Reporting to Operational Services and Customer Delivery, you’ll lead daily huddles, coach the team, build strong supplier relationships and push continuous improvement
Service Watch Lead: Data-Driven Repairs & Team Growth in Bedworth employer: DGS Domestic & General Service
As a Service Watch Agent, you will thrive in a supportive and dynamic work environment that prioritises customer satisfaction and employee well-being. With a hybrid working model based in Bedworth, you will enjoy a healthy work-life balance, alongside benefits such as a Health Cash Plan, instant discounts, and opportunities for professional growth. Our commitment to fostering strong relationships with contractors and internal teams ensures that you will be part of a collaborative culture focused on delivering high-quality service and achieving meaningful outcomes.
Contact Details:
DGS Domestic & General Service Recruitment Team
