At a Glance
- Tasks: Lead and shape high-quality mental health services across Dumfries and Galloway.
- Company: Dumfries and Galloway Mental Health Association, a charity dedicated to mental health support.
- Benefits: Competitive salary, flexible working hours, and the chance to make a real difference.
- Other info: Join a passionate team committed to excellence in person-centred care.
- Why this job: Be a transformational leader in a vital sector, empowering individuals to lead fulfilling lives.
- Qualifications: Senior leadership experience in adult social care and mental health services required.
The predicted salary is between 47000 - 47000 £ per year.
Dumfries and Galloway Mental Health Association (DGMHA)
£43,000 – £47,000 per annum (flexible banding in line with experience)
Full-time | 35 hours per week
Regional Multi Site across Dumfries and Galloway
Dumfries and Galloway Mental Health Association (DGMHA) is a registered Scottish charity established in 1988.
We provide high‑quality care and support to individuals across Dumfries and Galloway whose lives are affected by diagnosed mental health conditions.
The Association is governed by a Board of Trustees.
We are driven by a strong vision to deliver excellence in person‑centred care and support, empowering individuals to build confidence, maintain independence, and lead healthy, fulfilling lives.
We are now seeking to appoint an experienced and strategic Head of Operations.
This unique opportunity will shape, strengthen, and lead high‑quality services across the region.
The postholder will be responsible for the strategic direction, operational leadership, and performance management of services, ensuring they remain safe, effective, and financially sustainable.
The role requires oversight of compliance with national legislation, regulatory standards, and local priorities, while driving continuous improvement and innovation.
As a key member of the Senior Management Team, reporting directly to the CEO, you will provide strong operational and transformational leadership.
We are looking for a forward‑thinking, resilient leader with significant senior‑level experience in adult social care and mental health services.
You will demonstrate integrity, sound judgement, and the ability to inspire teams, build effective partnerships, and deliver measurable outcomes.
Minimum three years’ senior leadership experience from Registered Manager up with a proven track record of operational management and transformational change
Experience of managing regional multi‑site services
SVQ Level 4 in Social Services and Healthcare (or equivalent)
SVQ Level 4 in Leadership and Management (or equivalent)
A full Job Description and Person Specification are available on request.
#J-18808-Ljbffr
Head of Operations in Glasgow employer: Dgmha
DGMHA is an exceptional employer that values innovation and efficiency, offering a dynamic work culture where your contributions directly impact strategic development. Located in a collaborative environment, employees benefit from comprehensive growth opportunities, a commitment to sustainability with a paper-free agenda, and the chance to work closely with senior leadership, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Glasgow
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Dgmha!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Dgmha.
We think you need these skills to ace Head of Operations in Glasgow
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Dgmha. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Dgmha and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Dgmha. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Dgmha's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Dgmha
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Dgmha.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Dgmha will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Dgmha and how you would contribute to adapting HR strategies.
