At a Glance
- Tasks: Lead a small cash team and manage client billing and payments.
- Company: Join DGI, a passionate Travel Management Company making a difference.
- Benefits: Enjoy a competitive salary, hybrid working, and generous leave options.
- Why this job: Be part of a mission-driven team that values sustainability and innovation.
- Qualifications: Experience in billing leadership and strong Excel skills required.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 40000 - 45000 £ per year.
With offices in Manchester, Ireland, Germany and the USA, DGI is a full-service Travel Management Company (TMC) specialising in the humanitarian, academic and not-for-profit sectors. We are proud, passionate and mindful in our work and about what we do, and we hold these as our Company Values. As leaders in the Charity, Academic, Humanitarian, and Not-For-Profit sectors, we provide dedicated support to our clients to help them fulfil their missions to make a difference. Our DGI Study Trips (DST) division specialises in educational group travel, working in partnership with Colleges, Universities and other education providers, to tailor bespoke study experiences and travel itineraries to inspire students outside of the classroom. It’s an exciting time to come and join us!
This role will be responsible for the ownership of client billing and client payments through our in-house travel system ensuring invoices are accurate and processed on time, and cash is allocated in a timely manner. Key tasks will include:
- Driving the performance of a small cash team of 3 people, including goal setting, performance measurement, appraisals and training
- Responsibility for managing cash across multiple ledgers and entities in multiple currencies, ensuring full maintenance of customer accounts
- Responsibility for the collection of direct debits/ACH collections
- Responsibility for consolidated billings ensuring the accuracy of all consolidated invoices
- Sharing the management of the Credit Control Helpdesk, responding to internal and external queries with high standard of customer service
- Monitoring unreconciled receipts report to ensure all money is received and allocated
- Monitoring the Diversity accounts in the ledger to ensure they are cleared down
In return you will receive:
- Salary between £40k - £45k per annum plus performance based annual bonus
- Hybrid role offering a combination of office and home working (2 days per week at home)
- 24.5 days annual leave (plus bank holidays), rising to 25.5 days after 1 year
- Option to buy or sell additional annual leave
- Pension
- Life Assurance
- Season ticket loan
- Discounted staff travel
- Cycle to Work Scheme
- Reward scheme and benefits platform
- Sick pay entitlement from first day of employment
- Enhanced maternity and paternity leave
To be successful in this role, you will need:
- Experience in a similar Accounts Receivable / Billing leadership role
- Strong level of MS Excel skills
- Working accurately to deadlines in a fast-paced environment
- The drive to make improvements and resolve issues
- Ability to deliver a high level of customer service both internally and externally
The role of Billing and Cash Manager is based in our central Manchester office, with the option to work 2 days per week at home. Our working hours are 8.45am - 5.30pm, Monday – Friday. If you are interested in the role and meet the criteria outlined above, then please get in touch. We are committed to supporting flexible working, where feasible, in alignment with the requirements of the role and the business.
We are an inclusive, equal opportunities employer. We celebrate diversity and value difference, and treat everyone with dignity and respect regardless of background.
Billing and Cash Manager in Manchester employer: DGI
Contact Detail:
DGI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing and Cash Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who work in travel management or similar fields. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching DGI and its values. Show us how your experience aligns with our mission in the humanitarian and not-for-profit sectors. We love candidates who are passionate about making a difference!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through! Use examples from your past roles to demonstrate your skills in billing and cash management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Billing and Cash Manager in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the humanitarian and not-for-profit sectors shine through. We want to see how your values align with ours, so don’t hold back on sharing why you’re excited about this role!
Be Specific About Your Experience: Make sure to highlight your relevant experience in Accounts Receivable or Billing leadership roles. We love details, so include specific examples of how you've driven performance or improved processes in your previous jobs.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key tasks and skills mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DGI
✨Know Your Numbers
As a Billing and Cash Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics related to accounts receivable and billing processes. Be ready to discuss how you've improved cash flow or streamlined billing in previous roles.
✨Showcase Your Leadership Skills
Since this role involves managing a small team, be prepared to share examples of how you've led teams in the past. Talk about your approach to goal setting, performance measurement, and how you handle training and appraisals.
✨Demonstrate Customer Service Excellence
Customer service is crucial in this role. Think of specific instances where you've gone above and beyond for clients or resolved issues effectively. Highlight your ability to communicate clearly and maintain strong relationships with both internal and external stakeholders.
✨Familiarise Yourself with DGI's Values
DGI prides itself on being passionate, bold, and mindful. Research these values and think about how they resonate with your own work ethic. Be ready to discuss how you can embody these values in your role as Billing and Cash Manager.