At a Glance
- Tasks: Help clients with travel arrangements and create inspiring study experiences.
- Company: Join a passionate Travel Management Company making a difference in humanitarian and academic sectors.
- Benefits: Attractive salary, flexible working, generous holiday, and employee discounts.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that supports meaningful missions while travelling the world.
- Qualifications: Fluent in Dutch/German and English, with travel consultancy experience.
The predicted salary is between 28000 - 33000 £ per year.
With offices in Manchester, Ireland, Germany and the USA, DGI is a full-service Travel Management Company (TMC) specialising in the humanitarian, academic and not-for-profit sectors. We are proud, passionate and mindful in our work and about what we do, and we hold these as our Company Values. As leaders in the Charity, Academic, Humanitarian, and Not‑For‑Profit sectors, we provide dedicated support to our clients to help them fulfil their missions to make a difference.
Our DGI Study Trips (DST) division specialises in educational group travel, working in partnership with Colleges, Universities and other education providers, to tailor bespoke study experiences and travel itineraries to inspire students outside of the classroom. It's an exciting time to come and join us! Our Operations Team provide a high‑level service to Academic and Charity clients to support them in their vital work around the globe.
We are currently recruiting for experienced Travel Consultants (Dutch/German speakers) to join the team. You will receive comprehensive training covering all elements of the role including our reservations systems and processes. In return you’ll receive some fantastic benefits:
- Attractive salary between 28k - 33k (dependant on direct travel experience and premium for fluent Dutch/ German language) plus OTE bonus (uncapped, links to performance)
- 31.5 days holiday (including bank holidays) rising to 32.5 days after 1 year service
- Option to buy or sell additional annual leave
- Opportunity for combination of office and home working
- Employee Assistance Program
- Discounted staff travel
- Pension
- Life Assurance
- Season ticket loan
- Cycle to Work Scheme
Job Requirements:
- Fluent in Dutch/German and English (both written and spoken) is essential
- A passion for travel with demonstrable energy and self‑motivation
- Experience dealing with high volumes of email and call requests processing complex travel bookings
- Previous experience working as a Business Travel Consultant
- Good GDS knowledge – Galileo preferable but training can be given
- The ability to achieve individual and team targets
If you are interested in the Dutch/ German Business Travel Consultant role and meet the requirements outlined above, then please do get in touch. Hours of work are 8.45am - 5.30pm (1 week), 8am - 4.45pm (1 week), 7am - 3.45pm (1 week) Monday – Friday, and your rota will involve one weekend day every six weeks (with a day off in lieu midweek). The role may be based at either our central Manchester office on a hybrid pattern (3 days in the office), or from home (UK). We are committed to supporting flexible working, where feasible, in alignment with the requirements of the role and the business.
We are an inclusive, equal opportunities employer. We celebrate diversity and value difference, and treat everyone with dignity and respect regardless of background.
Business Travel Consultant employer: DGI
DGI is an exceptional employer located in the vibrant city of Manchester, offering a dynamic work culture that fosters innovation and collaboration. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and the chance to work on cutting-edge Azure technologies within a supportive Agile DevOps environment. The hybrid working model allows for a balanced lifestyle, making DGI an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Travel Consultant
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like DGI who are looking for fresh talent for roles like Business Travel Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like DGI and give you a leg up for your Business Travel Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Business Travel Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Business Travel Consultant
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Business Travel Consultant role at DGI.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Business Travel Consultant position at DGI.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of DGI.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to DGI's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Business Travel Consultant.
How to prepare for a job interview at DGI
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at DGI.
