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- Tasks: Lead process improvement initiatives and drive efficiency in a forward-thinking law firm.
- Company: Join a progressive law firm focused on legal innovation and operational excellence.
- Benefits: Enjoy hybrid work, a competitive salary of £70,000, and a supportive team culture.
- Why this job: Make a real impact in the legal industry while collaborating with diverse teams.
- Qualifications: Experience in continuous improvement and strong communication skills are essential.
- Other info: Opportunity to mentor trainees and guide innovation projects.
The predicted salary is between 42000 - 98000 £ per year.
Process Improvement Manager – £70,000 per annum | London | Hybrid (3 days on-site)
Are you ready to make a real impact in a forward-thinking law firm that’s rewriting the rules on legal innovation? My client is on a mission to become one of the most progressive firms in the City by the end of 2025, by driving change across legal project management, process improvement, legal tech, and solution development.
This is your chance to take the reins as a Process Improvement Manager , reporting directly to the Head of Legal Project Management. You’ll play a pivotal role in transforming how the firm works, driving efficiency, and delivering tangible results that genuinely make a difference.
What You’ll Do
- Strategic Change: Work alongside the Head of Legal Project Management to shape and execute the process improvement strategy. Your ideas will drive the firm’s operational efficiency and cost savings.
- Identify Opportunities: Prioritise and tackle processes across different divisions, pinpointing where improvements can deliver maximum impact.
- Collaborative Innovation: Partner with Legal Project Managers, Legal Technology, and Product Development to implement effective, tech-driven solutions.
- Blueprint for Success: Map out ‘as-is’ and ‘to-be’ processes, providing clear, actionable roadmaps for change.
- Track Progress: Monitor the implementation of improved processes, ensuring they meet objectives and deliver results.
- Stakeholder Alignment: Build bridges between teams, gaining buy-in and fostering collaboration across divisions.
- Measure Impact: Use metrics and feedback to evaluate success, fine-tuning improvements for continuous optimisation.
- Champion Best Practices: Develop a repository of case studies and insights to share across the firm, ensuring lessons learned drive future success.
- Support Innovation Projects: Guide trainees and apprentices through the Russell Up scheme, mentoring them as they deliver innovation projects.
- Training and Development: Share your expertise in process improvement methodologies, empowering the wider team to embed efficiency gains.
What You Bring
- Proven experience in continuous improvement within a law firm or professional services environment.
- Exceptional communication and influencing skills, with a track record of working effectively with senior stakeholders.
- A self-starter mindset, comfortable promoting the function and securing buy-in for initiatives.
- Strong organisational skills with a sharp eye for detail.
- A collaborative, professional approach, capable of managing relationships diplomatically across diverse teams.
- Confidence with systems, data analysis, and process mapping.
- A qualification in Change Management or Six Sigma (desirable, not essential).
Why Join?
This is an opportunity to be at the forefront of innovation in the legal industry. You’ll be joining a dynamic, supportive team where your expertise and drive will be celebrated. With hybrid working arrangements (three days on-site in London), a competitive £70,000 salary, and a clear path to making a tangible difference, this is the perfect opportunity to take your career to the next level.
Ready to reshape the future of a leading law firm? Apply now or pop over your CV directly to
Process Improvement Manager employer: DGH Recruitment
Contact Detail:
DGH Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Improvement Manager
✨Tip Number 1
Familiarize yourself with the latest trends in legal project management and process improvement. Understanding the current landscape will help you speak confidently about how you can contribute to the firm's mission of innovation.
✨Tip Number 2
Network with professionals in the legal tech space. Engaging with others who are passionate about process improvement can provide insights and connections that may give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven change in previous roles. Highlighting measurable outcomes from your past experiences will demonstrate your ability to deliver tangible results.
✨Tip Number 4
Showcase your collaborative skills by thinking of ways you can foster teamwork across divisions. Being able to articulate how you would build bridges between teams will resonate well with the firm's focus on collaboration.
We think you need these skills to ace Process Improvement Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Process Improvement Manager. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: Emphasize your proven experience in continuous improvement within a law firm or professional services environment. Use specific examples to demonstrate how you've driven efficiency and delivered results in previous roles.
Showcase Communication Skills: Since exceptional communication and influencing skills are crucial for this role, provide examples of how you've effectively worked with senior stakeholders and built collaborative relationships across teams.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the key qualifications mentioned in the job description. Make sure to include your self-starter mindset, organizational skills, and any relevant qualifications like Change Management or Six Sigma.
How to prepare for a job interview at DGH Recruitment
✨Understand the Firm's Vision
Before the interview, familiarize yourself with the firm's mission to become a progressive leader in legal innovation. Be prepared to discuss how your experience aligns with their goals and how you can contribute to their process improvement strategy.
✨Showcase Your Collaborative Skills
Highlight your ability to work with diverse teams, especially Legal Project Managers and Technology departments. Share specific examples of past collaborations that led to successful outcomes, demonstrating your capacity to build bridges and foster teamwork.
✨Prepare for Metrics and Impact Discussion
Be ready to discuss how you measure the success of process improvements. Bring examples of metrics you've used in previous roles to evaluate impact and how you've fine-tuned processes based on feedback.
✨Demonstrate Your Change Management Knowledge
Even if a formal qualification isn't essential, be prepared to discuss your understanding of change management methodologies. Share any relevant experiences where you successfully implemented change and the strategies you used to gain stakeholder buy-in.
