Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for IT support, helping colleagues with tech queries.
- Company: Join a reputable law firm in Manchester with a supportive team.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for growth.
- Other info: Great chance to learn and develop your skills in a professional setting.
- Why this job: Kickstart your IT career while making a difference in a dynamic environment.
- Qualifications: No prior experience needed, just a passion for technology and problem-solving.
The predicted salary is between 22000 - 28000 £ per year.
A fantastic opportunity has arisen for a Junior 1st Line Support Analyst / Junior Service Desk Analyst to join our Manchester based law firm on a permanent basis.
Key Responsibilities:
- Act as a first point of contact for IT related queries, providing support via telephone, email, and in person.
Service Desk Analyst/Junior IT Helpdesk Support in Manchester employer: Dgh Recruitment
Contact Detail:
Dgh Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Analyst/Junior IT Helpdesk Support in Manchester
✨Tip Number 1
Make sure you know your stuff! Brush up on common IT issues and solutions, especially those related to service desk support. This will help you answer questions confidently during interviews.
✨Tip Number 2
Practice your communication skills. As a Service Desk Analyst, you'll be the first point of contact for users. Role-play with a friend or use online resources to get comfortable explaining technical issues in simple terms.
✨Tip Number 3
Network like a pro! Connect with professionals in the IT field on platforms like LinkedIn. Join relevant groups and participate in discussions to get your name out there and learn about job openings.
✨Tip Number 4
Don't forget to apply through our website! We often have exclusive listings that might not be found elsewhere. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Service Desk Analyst/Junior IT Helpdesk Support in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Junior Service Desk Analyst role. We want to see how your background fits with our needs, so don’t be shy about showcasing your IT support experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining us at StudySmarter and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: As a first point of contact for IT queries, clear communication is key. In your application, demonstrate your ability to explain technical concepts in simple terms. We want to know you can help users feel at ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Dgh Recruitment
✨Know Your Tech Basics
Brush up on your IT fundamentals before the interview. Be ready to discuss common issues you might encounter as a Service Desk Analyst, like troubleshooting connectivity problems or software installations. This shows you're not just a candidate but someone who understands the role.
✨Practice Your Communication Skills
As a first point of contact for IT queries, clear communication is key. Practice explaining technical concepts in simple terms. You might even want to role-play with a friend to get comfortable with handling different types of user queries.
✨Familiarise Yourself with the Company
Do some research on the law firm and its IT environment. Understanding their specific needs and challenges can help you tailor your answers during the interview. It also shows that you’re genuinely interested in the position and the company.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use, or how they handle escalations. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.