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For Companies At a Glance
- Tasks: Provide essential IT support and troubleshoot legal software for staff.
- Company: Reputable law firm in the UK with a dynamic IT environment.
- Benefits: 12-month fixed contract with opportunities for professional growth.
- Why this job: Join a supportive team and enhance your IT skills in a professional setting.
- Qualifications: Experience in IT support and strong communication skills required.
- Other info: Proactive problem-solvers will thrive in this role.
The predicted salary is between 36000 - 60000 £ per year.
A law firm in the United Kingdom is seeking an IT Support/Desktop Support Analyst to provide essential support to staff. This role involves managing Microsoft 365 applications, troubleshooting legal software, and ensuring service excellence.
Candidates should have a background in professional services, strong communication skills, and a proactive attitude towards problem-solving. This 12-month fixed contract offers an exciting opportunity to contribute to a dynamic IT environment.
IT Support Analyst – Hybrid (Law Firm, 12-Month FTC) in London employer: DGH Recruitment
Contact Detail:
DGH Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst – Hybrid (Law Firm, 12-Month FTC) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and IT sectors. Attend industry events or webinars, and don’t be shy about asking for introductions. We all know someone who knows someone, and that could lead you straight to your next opportunity.
✨Tip Number 2
Prepare for those interviews! Research the law firm and understand their tech stack, especially Microsoft 365 and any legal software they use. We want you to walk in with confidence, ready to showcase how your skills can solve their problems.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled IT issues in the past. We love hearing about your proactive approach and how you’ve ensured service excellence in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are passionate about contributing to a dynamic IT environment like ours.
We think you need these skills to ace IT Support Analyst – Hybrid (Law Firm, 12-Month FTC) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and any legal software you've worked with. We want to see how your background in professional services makes you a great fit for this role!
Show Off Your Communication Skills: Since strong communication is key, include examples of how you've effectively communicated with colleagues or clients in the past. We love seeing candidates who can articulate their thoughts clearly!
Be Proactive in Your Cover Letter: In your cover letter, demonstrate your proactive attitude towards problem-solving. Share a specific instance where you tackled a tricky IT issue and how you resolved it. We appreciate candidates who take initiative!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at DGH Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 applications and any legal software relevant to the role. Be prepared to discuss how you've used these tools in past positions, as this will show your technical competence and readiness to hit the ground running.
✨Showcase Your Problem-Solving Skills
Think of specific examples where you've successfully troubleshot issues in a professional services environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your proactive attitude towards problem-solving.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role. Practice explaining complex IT concepts in simple terms, as you may need to assist staff who aren't tech-savvy. This will highlight your ability to provide excellent service and support.
✨Research the Firm's Culture
Take some time to understand the law firm's culture and values. Tailor your responses to align with their ethos, showing that you're not just a fit for the role but also for the team. This can make a big difference in how they perceive your application.
