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For Companies At a Glance
- Tasks: Lead a dynamic team providing 24/7 IT operational support and strategic oversight.
- Company: Join a leading professional services firm in London with a collaborative culture.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for career growth.
- Why this job: Make a real impact by optimising IT systems and leading a high-performing team.
- Qualifications: Proven leadership skills and extensive experience in IT operations and service management.
- Other info: Work in a fast-paced environment with a focus on innovation and technology.
The predicted salary is between 48000 - 72000 £ per year.
DGH Recruitment are currently recruiting on behalf of a leading client in the professional services industry who require an Infrastructure Operations Manager to join the firm in London to manage a team of 9 who provide IT operational support. This will be a hybrid role with 3 days in the office required per week.
Key Responsibilities:
- Lead the 24/7 operational support function, providing strategic oversight of the firm's IT systems and ensuring services remain cost-effective, resilient, and aligned with business priorities.
- Build and develop a high-performing operations team, working with HR and Procurement to optimise workforce capability, vendor performance, and service partner engagement.
- Maintain accountability for third-party service delivery, ensuring supplier SLAs and KPIs are met and taking corrective action where required.
- Ensure compliance with security, patching, and configuration standards, including Cyber Essentials Plus.
Key Skills:
- Proven leadership and team-management capability, with the ability to define and deliver an operational vision that aligns IT outcomes to business goals.
- Extensive experience in IT operations and service management, with a record of driving process standardisation and automation.
- Strong stakeholder engagement skills, demonstrating credibility with senior management and the ability to influence outcomes across business and technology teams.
- Broad technical understanding of enterprise infrastructure, including networks, data centres, cloud platforms, and operational tooling (Windows 11, Windows Server, Microsoft Office, Cisco, Juniper, Cloud-based Security Solutions, VPN).
Infrastructure Operations Manager in London employer: DGH Recruitment
Contact Detail:
DGH Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Infrastructure Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its IT operations. Understand their current challenges and think about how your experience can help them achieve their goals. This will show that you're not just another candidate, but someone who genuinely cares about their success.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've built high-performing teams and driven operational excellence. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Tip Number 4
Don't forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Infrastructure Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Operations Manager role. Highlight your leadership experience and any relevant IT operations skills that match the job description. We want to see how you can align your background with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your experience aligns with our strategic goals. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and manage IT operations effectively. Numbers and results speak volumes, so don’t shy away from sharing those impressive stats!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at DGH Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around enterprise infrastructure and IT operations. Be ready to discuss your experience with networks, data centres, and cloud platforms, as well as any relevant tools like Windows Server or Cisco.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and team management capabilities. Think about times when you've built high-performing teams or optimised workforce capability. This is your chance to show how you can align IT outcomes with business goals.
✨Engage with Stakeholders
Demonstrate your strong stakeholder engagement skills by preparing to discuss how you've influenced outcomes across different teams. Be ready to share specific instances where you've worked with senior management or engaged with service partners effectively.
✨Understand Compliance and Security Standards
Familiarise yourself with compliance standards like Cyber Essentials Plus. Be prepared to talk about how you've ensured adherence to security, patching, and configuration standards in your previous roles, as this will be crucial for the position.
