AI Chatbot Tech Lead – Service Desk Innovator (Hybrid London)
AI Chatbot Tech Lead – Service Desk Innovator (Hybrid London)

AI Chatbot Tech Lead – Service Desk Innovator (Hybrid London)

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the development of an AI-powered Service Desk Assistant and enhance AI models.
  • Company: Global leader in financial information services with a focus on innovation.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Join a cutting-edge team and shape the future of AI in service delivery.
  • Qualifications: Experience with AI/Chatbot platforms and strong NLP understanding required.
  • Other info: Collaborative environment with a chance to engage with IT teams and stakeholders.

The predicted salary is between 43200 - 72000 £ per year.

A global leader in financial information services is seeking a Chatbot Technical Lead to spearhead the development of an AI-powered Service Desk Assistant in London. This permanent role, requiring 2-3 days a week in the office, involves leading technical development, enhancing AI models, and automating workflows.

The ideal candidate will have proven experience with AI/Chatbot platforms, a strong understanding of NLP, and the ability to drive product enhancements through data analysis. Collaboration with IT teams and external vendors is essential, along with stakeholder engagement skills.

AI Chatbot Tech Lead – Service Desk Innovator (Hybrid London) employer: DGH Recruitment

As a global leader in financial information services, we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and collaboration. Our London office offers a hybrid working model, providing flexibility while ensuring employees have access to cutting-edge resources and professional development opportunities. Join us to be part of a forward-thinking team where your expertise in AI and chatbot technology will drive meaningful advancements in service delivery.
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Contact Detail:

DGH Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land AI Chatbot Tech Lead – Service Desk Innovator (Hybrid London)

Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those working with AI and chatbots. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your skills! Create a portfolio showcasing your previous work with AI/Chatbot platforms. This could be a game-changer during interviews, proving you’ve got what it takes to lead the tech development.

Tip Number 3

Prepare for the interview by brushing up on NLP concepts and recent advancements in AI. Being able to discuss these topics confidently will show you’re not just a candidate, but a thought leader in the field.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace AI Chatbot Tech Lead – Service Desk Innovator (Hybrid London)

AI/Chatbot Platforms
Natural Language Processing (NLP)
Data Analysis
Technical Development
Workflow Automation
Collaboration Skills
Stakeholder Engagement
Product Enhancement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with AI and chatbot platforms. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for what we do.

Showcase Your Collaboration Skills: Since this role involves working with IT teams and external vendors, make sure to mention any past experiences where you’ve successfully collaborated with others. We value teamwork and want to see how you can contribute to our culture.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at DGH Recruitment

Know Your AI Inside Out

Make sure you brush up on your knowledge of AI and chatbot platforms. Be ready to discuss specific technologies you've worked with, especially in relation to NLP. This will show that you’re not just familiar with the concepts but have hands-on experience.

Showcase Your Leadership Skills

As a Tech Lead, you'll need to demonstrate your ability to lead technical development. Prepare examples of past projects where you’ve successfully led a team or initiative, focusing on how you drove product enhancements and collaborated with others.

Engage with Stakeholders

Since stakeholder engagement is key, think about how you can illustrate your communication skills. Prepare to share experiences where you’ve effectively communicated complex technical information to non-technical stakeholders, ensuring everyone is on the same page.

Data-Driven Decision Making

Be ready to discuss how you use data analysis to inform your decisions. Bring examples of how data has influenced your work in enhancing AI models or automating workflows. This will highlight your analytical skills and your ability to leverage data for improvements.

AI Chatbot Tech Lead – Service Desk Innovator (Hybrid London)
DGH Recruitment
Location: London

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