At a Glance
- Tasks: Support and troubleshoot IT systems, ensuring smooth operations for a leading law firm.
- Company: Join a prestigious law firm with a focus on innovation and technology.
- Benefits: Competitive salary of £45,000, professional development, and a supportive work environment.
- Other info: Opportunity for career growth and involvement in infrastructure upgrades.
- Why this job: Be part of exciting projects and enhance your IT skills in a dynamic setting.
- Qualifications: Experience in IT support, especially with Microsoft 365 and Windows Server.
The predicted salary is between 45000 - 45000 £ per year.
A fantastic opportunity has arisen for an Infrastructure & Support Analyst to join a law firm on a 12 Month Fixed Term Contract basis.
Key Responsibilities
- Support and troubleshoot Microsoft 365, Windows 11, Windows Server 2019/2022, Active Directory, Group Policy, Exchange Online, Intune, Entra and Teams.
- Build, configure and support laptops, mobile devices and endpoint hardware via MDM tools.
- Administer and support Cisco Meraki firewalls, switches and Wi-Fi access points.
- Monitor infrastructure environments proactively and assist with infrastructure upgrades and BAU projects through full project lifecycle delivery.
- Support document management, email security and authentication platforms including iManage, Mimecast, Egress and MFA solutions.
- Produce technical documentation and support continuous improvement initiatives across IT systems and services.
- Assist with information security compliance, audits and incident response activities aligned to Cyber Essentials and ISO27001 standards.
- Participate in an out-of-hours on-call rota and provide occasional support across additional office locations.
Key Experience
- Experience in an IT Support or Infrastructure Support role within a legal or professional services environment.
- Strong experience supporting Microsoft 365, Windows Server, Active Directory, Group Policy and endpoint management technologies.
- Experience delivering infrastructure-related projects and supporting hybrid working environments.
- Knowledge of Cisco Meraki networking and firewall technologies.
- Experience supporting iManage or similar document management systems.
- Strong troubleshooting, analytical and problem-solving skills.
- Ability to manage workloads effectively, work independently and collaborate within a team environment.
- Strong communication skills with a service-oriented approach.
Leeds IT Infrastructure & Support Specialist (12‑Month FTC) employer: Dgh Recruitment
Join a leading law firm in Leeds as an Infrastructure & Support Analyst, where you will be part of a dynamic team dedicated to delivering exceptional IT support in a professional services environment. Enjoy a collaborative work culture that prioritises employee growth and development, alongside competitive benefits including a salary of £45,000 per annum and opportunities to engage in meaningful projects that enhance your skills and career trajectory. With a focus on innovation and continuous improvement, this role offers a unique chance to contribute to the firm's success while working in a supportive and forward-thinking atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Leeds IT Infrastructure & Support Specialist (12‑Month FTC)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local meetups or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in Microsoft 365, Windows Server, and all those other techy bits that make you stand out.
✨Tip Number 3
Prepare for the interview like it’s the final exam! Research the company, understand their tech stack, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think of examples that highlight your troubleshooting skills.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Leeds IT Infrastructure & Support Specialist (12‑Month FTC)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft 365, Windows Server, and other key technologies mentioned in the job description. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of your past experiences in IT support and how they relate to the responsibilities listed in the job description.
Show Off Your Problem-Solving Skills:In your application, don’t shy away from showcasing your troubleshooting abilities. We love candidates who can demonstrate their analytical skills and how they've tackled challenges in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Dgh Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Windows Server, and Active Directory. Be ready to discuss specific troubleshooting scenarios you've faced and how you resolved them. This will show that you’re not just familiar with the tech but can also handle real-world issues.
✨Showcase Your Project Experience
Prepare to talk about any infrastructure-related projects you've worked on, especially in a legal or professional services environment. Highlight your role in these projects and how you contributed to their success. This will demonstrate your ability to manage workloads and deliver results.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role. Practice explaining complex technical concepts in simple terms, as you may need to interact with non-technical staff. This will showcase your service-oriented approach and ability to collaborate effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to IT support and infrastructure management. Think through your problem-solving process and be prepared to explain your reasoning. This will help interviewers see your analytical skills in action.
