At a Glance
- Tasks: Lead IT operations, manage infrastructure, and ensure secure technology for a law firm.
- Company: Dynamic law firm in Leeds with a focus on innovative IT solutions.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Opportunity for career growth and to work with cutting-edge technology.
- Why this job: Make a real impact by leading IT initiatives in a fast-paced legal setting.
- Qualifications: Experience with Microsoft Server, Azure, and strong cybersecurity knowledge required.
The predicted salary is between 50000 - 65000 £ per year.
An opportunity has arisen for an IT Operations Manager to join a law firm based in Leeds.
This role is responsible for leading the IT function, ensuring secure and efficient technology operations, and supporting the organisation's strategic objectives.
Key Responsibilities
- Lead and manage the day-to-day IT operations, infrastructure and hybrid server environment.
- Ensure IT systems support current and future business requirements.
- Manage IT budgets, forecasting and cost control.
- Oversee IT risk management, disaster recovery and backup processes.
- Maintain network, data and communications security, including Cyber Essentials Plus accreditation.
- Provide second and third-line support across hardware, operating systems, software, telephony and printing.
- Manage Microsoft Azure, Microsoft 365 and associated cloud services.
- Maintain and develop the case management system, including workflows, forms and documentation.
- Produce reporting and data insights using SQL, Excel, audit logs and Power BI.
- Manage telephony systems and mobile communications.
- Lead and support the IT team.
- Manage supplier relationships, contracts and procurement.
- Maintain hardware lifecycle planning and software licensing records.
- Deliver IT-related training, including cyber security, AML and system training.
- Review and maintain IT policies and procedures to meet legal and regulatory requirements.
- Key Experience
- Experience managing Microsoft Server (2025, 2022, 2019).
- Strong knowledge of Microsoft Azure (including AVD), Intune, Entra and Microsoft 365.
- Experience with case management systems, ideally Partner for Windows (P4W).
- LAN/WAN infrastructure knowledge.
- SQL database management.
- Hosted telephony systems.
- Cyber Essentials and Cyber Essentials Plus.
- IT service management (ITSM).
- Managing third-party suppliers and contracts.
- Strong understanding of cybersecurity principles and best practice.
- Desirable: Power BI, Exclaimer, advanced Excel and SQL, digital dictation systems, electronic forms development, AML systems, PRTG, Netwrix Auditor, Ivanti Device & Application Control, and Microsoft Co-pilot or other AI and automation platforms.
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We think you need these skills to ace IT Operations Manager in Leeds
IT Operations Management
Infrastructure Management
Hybrid Server Environment
IT Budget Management
Risk Management
Disaster Recovery
Cybersecurity
