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- Tasks: Create engaging training materials and deliver hands-on sessions for new tech solutions.
- Company: Join a global law firm in London with a focus on innovation.
- Benefits: Permanent position with opportunities for professional growth and development.
- Why this job: Be the expert that drives tech adoption and makes a real difference.
- Qualifications: Experience in training or user enablement, preferably in tech or marketing.
- Other info: Dynamic work environment with a chance to shape the future of tech in law.
The predicted salary is between 36000 - 60000 £ per year.
A fantastic opportunity has arisen for an IT Training & Adoption Specialist to join our London based global law firm on a permanent basis.
Responsibilities and Duties:
- Training & Content Development
- Design and create engaging, user-focused training materials for new Marketing Technology solutions and CRM modules.
- Develop tailored training content to address the needs of different stakeholder groups.
- Draft communication and messaging to support change and adoption efforts.
- Training Delivery
- Schedule, manage, and facilitate live and virtual training sessions.
- Provide hands-on demonstrations and user guidance for tools such as the Pitch Tool and CRM enhancements.
- Serve as the go-to expert during initial rollout periods.
- Adoption Metrics & Reporting
- Collaborate with project leads to define key performance indicators (KPIs) for adoption.
- Support the creation of dashboards or reports to monitor tool usage and training impact.
- Provide recommendations based on adoption trends and user feedback.
Knowledge, Skills and Experience:
- Proven experience in training, instructional design, or user enablement - preferably within a Marketing, CRM, or Technology environment.
- Experience supporting the rollout of CRM platforms (e.g., Salesforce, Dynamics, InterAction) or similar business tools.
- Prior involvement in UAT, product feedback loops, or tool implementation projects.
- Familiarity with Marketing Operations or Marketing Technology functions.
- Professional services or legal industry experience (desirable but not essential).
- CRM platforms (Salesforce, InterAction, or similar).
- Microsoft Office Suite (Excel, PowerPoint, Teams).
- Learning and collaboration tools (SharePoint, LMS, Confluence, etc.).
- Basic understanding of reporting tools (Excel dashboards, Power BI, etc.).
IT Training & Adoption Specialist employer: DGH Recruitment
Contact Detail:
DGH Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Training & Adoption Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in training or tech roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your training materials and any successful projects you've worked on. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to training and adoption. Think about how you can demonstrate your experience with CRM platforms and user enablement in a way that stands out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Training & Adoption Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in training and user enablement, especially within Marketing or CRM environments. We want to see how your skills align with the role!
Showcase Your Creativity: When discussing your training materials, don’t hold back! Share examples of engaging content you've created. We love seeing innovative approaches that resonate with different stakeholder groups.
Highlight Your Tech Savvy: Mention any experience you have with CRM platforms like Salesforce or Dynamics. We’re keen on candidates who can hit the ground running with technology, so let us know how you’ve used these tools effectively.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at DGH Recruitment
✨Know Your Tech Inside Out
Make sure you’re well-versed in the CRM platforms and marketing technology mentioned in the job description. Brush up on tools like Salesforce or Dynamics, and be ready to discuss your experience with them. This will show that you’re not just familiar but truly knowledgeable.
✨Tailor Your Training Approach
Think about how you would design training materials for different stakeholders. Prepare examples of how you’ve created user-focused content in the past. This will demonstrate your ability to adapt your training style to meet diverse needs, which is crucial for this role.
✨Showcase Your Communication Skills
Since drafting communication and messaging is part of the job, be prepared to discuss how you’ve effectively communicated complex information in previous roles. Bring examples of your written work or presentations to highlight your skills.
✨Be Data-Driven
Familiarise yourself with key performance indicators (KPIs) related to training and adoption. Be ready to discuss how you’ve used data to improve training outcomes in the past. This will show that you understand the importance of metrics in driving user adoption.
