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- Tasks: Lead the UK Digital Applications and Workplace infrastructure, ensuring smooth operations and optimization.
- Company: Join a leading global professional services firm based in London.
- Benefits: Enjoy a competitive salary of £80,000 and opportunities for career development.
- Why this job: Be at the forefront of cloud solutions and drive impactful changes in a dynamic environment.
- Qualifications: Experience with Cloud (Azure) and SaaS solutions, plus strong ITIL knowledge required.
- Other info: This is a permanent position with a focus on team training and development.
The predicted salary is between 48000 - 112000 £ per year.
IT Application Services Manager – Permanent – London – £80,000 per annum An exciting new opportunity has become available for a IT Application Services Manage r to come on board working for a leading global professional services firm based in London Overseeing the UK Digital Applications and Workplace infrastructure, which predominantly operates through cloud solutions, to ensure operations adhere to established standards while promoting KPIs, agility, automation, and optimization Provide an internal escalation point for Digital Application and Workplace issues. Monitor and maintain data processing and data integrations Partner with Architecture to drive future roadmaps Act as the Service / Product owner for all defined applications and Workplace within the team’s area of accountability. Represent the area in CAB meetings, assessing impact and risk of change whilst owning the approval process Manage team training and development plans to support career and continuous development. Arrange team into optimal areas of system specialisation, whilst maintaining a broad and sustainable level of knowledge across the team and all applications Collaborate with the development/integrations/data teams to ensure supportable solution delivery and quality assure systems as they move through solution lifecycle. Oversee and manage third party contracts. Deliver projects and change to improve systems manageability & supportability (in house & 3rd party) within the Change Management process. Collaborate with the project delivery teams to ensure resourcing and support models are in place for new change and transformation activities Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL framework. Experience in supporting a combination Cloud (Azure) and SaaS based solutions. Ideally, experience of managing and supporting key technologies and critical systems: Business Reporting Toolsets Data/Database Management Power Applications Virtual Desktop Delivery M365 Services CRM platforms including Dynamics 365 SaaS and Private Cloud (Azure) Application Delivery IT Application Services Manager – Permanent – London – £80,000 per annum
IT Application Services Manager employer: DGH Recruitment
Contact Detail:
DGH Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Application Services Manager
✨Tip Number 1
Familiarize yourself with the ITIL framework, as it's crucial for this role. Understanding how to manage IT services effectively will give you an edge during discussions and interviews.
✨Tip Number 2
Highlight your experience with cloud solutions, especially Azure and SaaS platforms. Be ready to discuss specific projects where you've successfully implemented or managed these technologies.
✨Tip Number 3
Prepare examples of how you've improved system manageability and supportability in previous roles. Concrete examples will demonstrate your ability to deliver change effectively.
✨Tip Number 4
Showcase your leadership skills by discussing how you've developed team training and career plans. This is key for managing a team and ensuring continuous development.
We think you need these skills to ace IT Application Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT application services management, cloud solutions, and any specific technologies mentioned in the job description, such as Azure and Dynamics 365.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with the responsibilities outlined, particularly in areas like team management, project delivery, and troubleshooting.
Showcase Relevant Achievements: Include specific examples of past projects or roles where you successfully managed IT applications or led teams. Quantify your achievements to demonstrate your impact, such as improvements in KPIs or successful project completions.
Highlight Continuous Development: Mention any ongoing training or certifications related to ITIL, cloud technologies, or application management. This shows your commitment to professional growth and aligns with the company's focus on team development.
How to prepare for a job interview at DGH Recruitment
✨Understand the ITIL Framework
Make sure you have a solid grasp of the ITIL framework, as it’s crucial for this role. Be prepared to discuss how you've applied ITIL principles in your previous positions and how they can enhance service delivery.
✨Showcase Your Cloud Experience
Highlight your experience with cloud solutions, particularly Azure and SaaS applications. Be ready to provide specific examples of how you've managed or supported these technologies in past roles.
✨Demonstrate Problem-Solving Skills
Prepare to discuss challenging situations you've faced in IT application management. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your troubleshooting abilities.
✨Emphasize Team Development
Talk about your approach to team training and development. Share examples of how you've helped team members grow their skills and how you plan to foster a culture of continuous learning within the team.
