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- Tasks: Provide 1st line support for Power Platform and solve technical issues.
- Company: Join a global legal sector client with a dynamic team.
- Benefits: Hybrid working, competitive pay, and career progression opportunities.
- Other info: Great chance to grow within a supportive team environment.
- Why this job: Kickstart your IT career and work with innovative technologies.
- Qualifications: Experience as a Support Analyst and knowledge of Power Platform.
The predicted salary is between 30000 - 40000 £ per year.
My global client within the legal sector is seeking an experienced Support Analyst with commercial experience with Power Platform. This role will support a new team made up of Developers, Analysts, Solution Architects, and Product Owners with 1st line support as my client continues their implementation of Power Platform throughout the business. You will work closely with the team to solve Microsoft Service technical problems as solutions are created for clients. This is an excellent opportunity for someone seeking to further their career within Power Platform, with potential for future progression within this team.
Skills and experience required:
- Previous Support Analyst experience within an IT function
- Some commercial experience with Power Platform
- Microsoft certifications around Power Platform and Azure would be beneficial
- The ability to multitask and communicate effectively with various stakeholders
- Knowledge of coding languages would be advantageous
Seniority level: Associate
Employment type: Internship
Job function: Information Technology
Industries: Legal Services, Law Practice, IT Services, and IT Consulting
Information Technology Support Analyst employer: Dgh Recruitment
Contact Detail:
Dgh Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those who work with Power Platform. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Get your hands dirty with Power Platform! If you haven't already, dive into some online tutorials or projects. Showing off your skills in a practical way can really impress potential employers.
✨Tip Number 3
Prepare for the interview by practising common technical questions related to IT support and Power Platform. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Information Technology Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Information Technology Support Analyst. Highlight your experience with Power Platform and any relevant Microsoft certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous support analyst experience makes you a great fit. We love seeing enthusiasm and a personal touch!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical problems in the past. We’re keen to know how you approach challenges, especially when it comes to supporting teams and clients with Power Platform solutions.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Dgh Recruitment
✨Know Your Power Platform
Make sure you brush up on your knowledge of Power Platform before the interview. Familiarise yourself with its components and how they work together. Being able to discuss specific features or recent updates will show that you're genuinely interested and knowledgeable.
✨Showcase Your Support Experience
Prepare examples from your previous roles where you've provided IT support. Highlight situations where you successfully resolved technical issues, especially those related to Microsoft services. This will demonstrate your problem-solving skills and ability to handle pressure.
✨Communicate Clearly
Since you'll be working with various stakeholders, practice explaining technical concepts in simple terms. During the interview, focus on clear communication and active listening. This will help you connect better with the interviewers and show that you can bridge the gap between tech and non-tech teams.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the implementation of Power Platform, and future projects. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your career goals.