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- Tasks: Support and manage the iManage Cloud platform for a leading law firm.
- Company: Join a prestigious global law firm based in London.
- Benefits: Permanent position with opportunities for professional growth and development.
- Why this job: Be at the forefront of legal technology and make a real impact.
- Qualifications: Experience in application support within a law firm is essential.
- Other info: Ideal for tech-savvy problem solvers looking to advance their careers.
The predicted salary is between 36000 - 60000 £ per year.
A fantastic opportunity has arisen for an iManage Specialist / iManage DMS Specialist to join a London based global law firm on a permanent basis.
This role will be instrumental in supporting the firm’s strategic investment in iManage and its broader technology infrastructure. The focus will be on the operational management of the firm’s iManage Cloud platform, including resolving support tickets, maintaining system performance, and enabling seamless integration across the legal technology ecosystem. It is a hands-on position, ideal for a technically proficient iManage professional who excels in problem-solving.
Key Responsibilities:- Provide second- and third-line support for iManage Cloud and integrated legal applications (e.g. Intapp, BigHand, 3E, Litera pdfDocs, Draftable).
- Contribute to the Document Management System (DMS) roadmap and continuous improvement initiatives.
- Manage and maintain iManage Work 10, Security Policy Manager (SPM), and Threat Manager.
- Expertise in an Application Support role in a law firm is essential.
- Strong experience with iManage Cloud and Work 10 in multi-library environments.
- Experience supporting legal applications such as Aderant, 3E, Intapp, or Litera.
- Experience working within an ITIL framework (minimum Foundation Level 4).
iManage Specialist / iManage DMS Specialist employer: DGH Recruitment
Contact Detail:
DGH Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land iManage Specialist / iManage DMS Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal tech space, especially those who work with iManage. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific examples of how you've tackled challenges in iManage or similar systems. We want to see your problem-solving prowess!
✨Tip Number 3
Tailor your approach! Research the firm’s current use of iManage and think about how you can contribute to their DMS roadmap. This shows you're not just another candidate; you're genuinely interested in helping them improve their tech infrastructure.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it gives us a chance to see your enthusiasm for the role right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace iManage Specialist / iManage DMS Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with iManage and other legal applications. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the iManage Specialist role. Share specific examples of how you've tackled challenges in previous positions.
Show Off Your Problem-Solving Skills: Since this role is all about resolving support tickets and maintaining system performance, make sure to include examples of how you've successfully solved technical issues in the past. We love a good problem-solver!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at DGH Recruitment
✨Know Your iManage Inside Out
Make sure you brush up on your knowledge of iManage Cloud and Work 10. Be ready to discuss specific features, functionalities, and any recent updates. This shows that you're not just familiar with the platform but also genuinely interested in its evolution.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially related to application support. Think about specific incidents where you resolved support tickets or improved system performance, as this will highlight your hands-on experience.
✨Familiarise Yourself with Legal Tech Ecosystem
Since the role involves integration across various legal applications, it’s crucial to understand how tools like Intapp, BigHand, and Litera work alongside iManage. Being able to discuss these integrations will demonstrate your comprehensive understanding of the legal technology landscape.
✨Understand ITIL Framework Basics
Since experience within an ITIL framework is essential, make sure you can speak to your understanding of ITIL principles. Brush up on key concepts and be prepared to explain how you've applied them in your previous roles, even if it's at a foundational level.
