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For Companies At a Glance
- Tasks: Support users with business applications and manage critical application lifecycles.
- Company: Join a dynamic London-based client focused on enhancing customer service and operational effectiveness.
- Benefits: Enjoy a 12-month contract with opportunities for professional growth and skill development.
- Why this job: Be part of a team that values user-friendly tech solutions and impactful service.
- Qualifications: Experience with NetSuite, SQL, and project work is essential.
- Other info: This role is perfect for those looking to make a difference in tech support.
The predicted salary is between 36000 - 60000 £ per year.
Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our London based client on a 12 month fixed term contract.
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions.
Application Support Analyst Key Responsibilities: Providing applications support function for users across a range of business applications Own the management of one or more critical business applications through their life cycle, co-ordinating and managing upgrades for these.
Troubleshooting complex incidents and service and change requests through appropriate channels.
Application Support Analyst Attributes/Skills: Proven expertise working with NetSuite.
Experience of working on projects.
Expertise in SQL & Data Application Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.
DGH Recruitment Limited acts as both an Employment Agency and Employment Business ADZN1_UKTJ
Application Analyst employer: DGH Recruitment
Contact Detail:
DGH Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Analyst
✨Tip Number 1
Make sure to familiarize yourself with NetSuite, as it's a key requirement for this role. Consider taking online courses or tutorials to deepen your understanding and showcase your expertise during the interview.
✨Tip Number 2
Brush up on your SQL skills! Being able to demonstrate your proficiency in SQL will be crucial, especially when troubleshooting incidents or managing data-related tasks.
✨Tip Number 3
Prepare examples of past projects you've worked on that involved application support. Highlight your problem-solving skills and how you effectively managed upgrades or resolved complex incidents.
✨Tip Number 4
Research the company and its business applications. Understanding their operational needs and how you can enhance their customer service will give you an edge in the interview process.
We think you need these skills to ace Application Analyst
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Application Support Analyst position. Make sure you understand the key responsibilities and required skills, especially the importance of customer service and technical expertise in NetSuite and SQL.
Tailor Your CV: Customize your CV to highlight your relevant experience with application support, particularly any work you've done with NetSuite and SQL. Use specific examples that demonstrate your problem-solving skills and ability to manage critical business applications.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the role. Emphasize your experience in troubleshooting complex incidents and your commitment to providing outstanding customer service. Show enthusiasm for the opportunity to enhance operational effectiveness.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at DGH Recruitment
✨Showcase Your Technical Skills
Make sure to highlight your expertise in NetSuite and SQL during the interview. Be prepared to discuss specific projects where you utilized these skills, as this will demonstrate your capability to handle the technical demands of the role.
✨Demonstrate Problem-Solving Abilities
Since troubleshooting is a key responsibility, come prepared with examples of complex incidents you've resolved in the past. Explain your thought process and the steps you took to find solutions, showcasing your analytical skills.
✨Emphasize Customer Service Orientation
The role focuses on providing outstanding customer service. Share experiences where you went above and beyond to assist users or improve their experience with applications, highlighting your commitment to user satisfaction.
✨Discuss Project Experience
Talk about your experience working on projects, especially those involving application management or upgrades. This will show that you understand the lifecycle of business applications and can effectively manage changes and improvements.
