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- Tasks: Lead the development of an AI-powered Service Desk Assistant and enhance AI models.
- Company: Global leader in financial information services with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a cutting-edge team and shape the future of AI in service desks.
- Qualifications: Experience with AI/Chatbot platforms and strong NLP understanding required.
- Other info: Collaborative environment with a chance to engage with IT teams and stakeholders.
The predicted salary is between 43200 - 72000 £ per year.
A global leader in financial information services is seeking a Chatbot Technical Lead to spearhead the development of an AI-powered Service Desk Assistant in London. This permanent role, requiring 2-3 days a week in the office, involves leading technical development, enhancing AI models, and automating workflows.
The ideal candidate will have proven experience with AI/Chatbot platforms, a strong understanding of NLP, and the ability to drive product enhancements through data analysis. Collaboration with IT teams and external vendors is essential, along with stakeholder engagement skills.
AI Chatbot Tech Lead – Service Desk Innovator (Hybrid London) employer: DGH Recruitment
Contact Detail:
DGH Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Chatbot Tech Lead – Service Desk Innovator (Hybrid London)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those working with AI and chatbots. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work with AI models and chatbots. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss your experience with NLP and how you've driven product enhancements in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace AI Chatbot Tech Lead – Service Desk Innovator (Hybrid London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with AI and chatbot platforms. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for what we do.
Showcase Your Collaboration Skills: Since this role involves working with IT teams and external vendors, make sure to mention any past experiences where you’ve successfully collaborated with others. We value teamwork and want to see how you can contribute to our culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at DGH Recruitment
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI and chatbot platforms. Be ready to discuss specific projects you've worked on, especially those involving NLP and data analysis. This will show that you’re not just familiar with the tech but have hands-on experience.
✨Showcase Your Leadership Skills
As a Tech Lead, you'll need to demonstrate your ability to lead teams and drive product enhancements. Prepare examples of how you've successfully led projects in the past, particularly in collaboration with IT teams and external vendors. Highlight your stakeholder engagement skills too!
✨Prepare for Technical Questions
Expect some technical questions related to AI model enhancement and workflow automation. Brush up on the latest trends and technologies in the field. Being able to articulate your thought process and problem-solving approach will impress the interviewers.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's current AI initiatives and future goals. This shows your genuine interest in the role and helps you gauge if the company aligns with your career aspirations.
