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- Tasks: Support AV systems, troubleshoot tech issues, and assist in managing events.
- Company: Join a leading global law firm based in London, known for its innovative approach.
- Benefits: Enjoy flexible working hours and opportunities for career growth in the AV field.
- Why this job: Gain hands-on experience in a dynamic environment while learning from industry experts.
- Qualifications: Basic AV knowledge, strong communication skills, and a proactive attitude are essential.
- Other info: Ideal for tech enthusiasts eager to develop their skills in a professional setting.
The predicted salary is between 30000 - 42000 £ per year.
A fantastic opportunity has arisen for a Junior AV Systems Specialist/Junior Audio Visual Analyst to join our London based global law firm on a permanent basis.
Summary: We are seeking an enthusiastic and proactive IT AV Junior Systems Technician to join our team. This role offers an excellent opportunity for someone looking to grow their career in AV. The successful candidate will work alongside a senior AV Technician, who will primarily handle the events on our client floor. The junior role will involve shadowing the senior technician during events to learn how they are managed. The primary responsibility of this role is to ensure the smooth operation of 56 meeting rooms within our building, with a particular focus on the main client area.
Key Responsibilities:
- Diagnosing, troubleshooting, and resolving technical problems across hardware, software, and network components to ensure smooth operations within all meeting rooms.
- Have a user experience lens to everything, ensuring the technology is simple and seamless to use, for internal customers, clients or others.
- Support routine updates, patches, and system checks to maintain optimal performance and security of IT infrastructure.
- Proactively reporting issues to the relevant team(s).
- Install, set up, and configure software applications, operating systems, and hardware devices to meet the business needs.
- Offer technical assistance to end-users and clients, guiding them through technical challenges, and effectively communicating complex concepts to non-technical individuals.
Experience required:
- Previous experience within a legal partnership or professional services environment.
- Experience of supporting/troubleshooting Windows 10, Windows 11, and Apple Mac devices.
- Familiarity with help desk software (such as ServiceNow).
- Strong organisational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic technical knowledge of audio-visual equipment and meeting room technologies.
- Proactive and detail-oriented approach to problem-solving.
- Previous experience in a similar role is a plus but not required.
- Enthusiastic about AV and eager to progress in their career.
- Flexible with working hours, which may vary between 8am-9pm.
- Experience of network troubleshooting.
- Experience of AVMI/Video Conferencing.
Junior AV Systems Specialist/Junior Audio Visual Analyst employer: DGH Recruitment Ltd.
Contact Detail:
DGH Recruitment Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior AV Systems Specialist/Junior Audio Visual Analyst
✨Tip Number 1
Familiarise yourself with the latest AV technologies and trends. Being knowledgeable about current audio-visual equipment and meeting room technologies will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Network with professionals in the AV industry, especially those who work in legal or professional services environments. Attend relevant events or join online forums to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to demonstrate your troubleshooting skills in a practical setting. You might be asked to solve a technical problem on the spot, so practice common scenarios you might encounter in AV systems to show your capability.
✨Tip Number 4
Show your enthusiasm for the role by discussing your passion for AV technology during interviews. Share any personal projects or experiences that highlight your eagerness to learn and grow in this field, as this can set you apart from other candidates.
We think you need these skills to ace Junior AV Systems Specialist/Junior Audio Visual Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in audio-visual systems and IT support. Emphasise any previous roles where you diagnosed or resolved technical issues, especially in a professional services environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for AV technology and your eagerness to learn. Mention specific skills that align with the job description, such as troubleshooting Windows and Mac devices, and your ability to communicate complex concepts clearly.
Highlight Relevant Skills: In your application, focus on your organisational and time management skills. Provide examples of how you've worked independently and as part of a team, particularly in high-pressure situations like events or meetings.
Showcase Your Proactivity: Demonstrate your proactive approach to problem-solving in your application. Share instances where you identified issues before they became problems, or how you contributed to maintaining optimal performance in previous roles.
How to prepare for a job interview at DGH Recruitment Ltd.
✨Show Your Enthusiasm for AV
Make sure to express your passion for audio-visual technology during the interview. Share any relevant experiences or projects that highlight your interest in AV systems, as this role is all about growing your career in this field.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples of how you've diagnosed and resolved technical issues in the past. This could involve troubleshooting hardware or software problems, so think of scenarios where you successfully navigated challenges.
✨Highlight Communication Skills
Since the role involves guiding non-technical users through technical challenges, be ready to showcase your communication skills. Practice explaining complex concepts in simple terms, as this will be crucial for the position.
✨Familiarise Yourself with Relevant Technologies
Brush up on your knowledge of Windows 10, Windows 11, and Apple Mac devices, as well as any AV equipment you might encounter. Being able to speak confidently about these technologies will demonstrate your readiness for the role.
