AV Support Assistant/Unified Comms Analyst

AV Support Assistant/Unified Comms Analyst

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
DGH Recruitment Ltd

At a Glance

  • Tasks: Support and enhance user experience with AV and video conferencing technologies.
  • Company: Join a leading global law firm with a dynamic IT team.
  • Benefits: Permanent position with competitive salary and professional development opportunities.
  • Other info: Exciting career growth potential in a globally-distributed team.
  • Why this job: Be at the forefront of innovative AV technology in a collaborative environment.
  • Qualifications: Experience with AV systems and strong communication skills.

The predicted salary is between 35000 - 45000 Β£ per year.

A fantastic opportunity has arisen for an AV Support Assistant/AV Specialist/Unified Communications Analyst to join our London based global law firm on a permanent basis.

Our clients IT team is responsible for delivery of a responsive, effective and timely IT support service to the firm's employees and clients. They devise and implement operational processes and procedures in order to provide reliable and available IT systems to the firm. The team is comprised of a globally-distributed group of Systems Analysts that receive work escalated from the Helpdesk and may escalate work to the Infrastructure or Applications Support teams. This unique position within the team in our London office will specialise in our meeting and conferencing technologies.

Key Responsibilities:

  • Deliver an excellent experience to users of the firm's AV and video conferencing technologies. This includes meeting room technologies including hardware (screens, audio, Polycom components) and software (Teams, Zoom, Web-ex, and others).
  • Provide assistance or training to users and enhance the knowledge of our global Video Conferencing Advocates to ensure the smooth operation of AV technologies.

AV Support Assistant/Unified Comms Analyst employer: DGH Recruitment Ltd

DGH Recruitment Ltd is an excellent employer, offering a dynamic work environment where innovation meets collaboration. Employees benefit from a culture that prioritises professional growth through continuous learning opportunities and access to cutting-edge technology, all while being part of a global transformation initiative. Located in a vibrant area, the company fosters a supportive atmosphere that encourages creativity and teamwork, making it an ideal place for those seeking meaningful and rewarding careers.

DGH Recruitment Ltd

Contact Details:

DGH Recruitment Ltd Recruitment Team

We think you need these skills to ace AV Support Assistant/Unified Comms Analyst

AV Technologies
Video Conferencing Systems
Meeting Room Technologies
Hardware Support
Software Support
User Training
Communication Skills