ServiceNow Service Manager – ESM & AI-Driven Delivery

ServiceNow Service Manager – ESM & AI-Driven Delivery

Full-Time On-site
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DGH Recruitment Limited is seeking a Service Manager (ServiceNow) for our London-based law firm on a permanent basis. You will lead the Enterprise Service Management program, delivering ServiceNow solutions to standardise HR workflows, case management and self-service portals.

You will collaborate with business functions to identify automation opportunities, design service catalogues and SLAs, and support UAT from requirements gathering through to implementation.

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ServiceNow Service Manager – ESM & AI-Driven Delivery employer: DGH Recruitment Limited

As a leading professional services organisation, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. Our Data Architects play a crucial role in shaping the future of our enterprise data landscape, with ample opportunities for professional growth and development. Located in a vibrant area, we offer competitive benefits and a commitment to work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers.

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Contact Details:

DGH Recruitment Limited Recruitment Team