IT Application Engineer (Law Firm) - Permanent - London (Hybrid)
A fantastic opportunity has arisen for an Application Engineer to join our leading international law firm on a permanent basis.
This role will focus on the technical ownership, development and support of business-critical applications, ensuring reliability, security and continuous improvement.
Key Responsibilities
- Act as technical product owner for a portfolio of business-critical applications, managing roadmaps, enhancements and ongoing improvements.
- Products in the portfolio include Elite 3E, OneAdvanced Time Capture (Carpe Diem), Emburse (expenses management) and payroll systems.
- Manage application configuration, deployment, maintenance, patching and upgrades.
- Work with stakeholders to gather requirements and deliver application enhancements and integrations.
- Troubleshoot complex technical issues, working with internal teams and third-party vendors to resolve problems.
- Maintain and prioritise product backlogs, including new features, defect resolution and security updates.
- Monitor application performance, security and operational health, identifying opportunities for improvement.
- Manage vendor relationships, support cases and service levels.
- Maintain technical documentation, change controls and application security standards.
- Support application risk assessments, audits and business continuity planning.
Key Experience
- Proven experience managing and supporting business-critical applications within professional services or similarly complex environments.
- Strong technical expertise in at least one of the following: Azure Integration Services, REST APIs, SQL, Microsoft Power Platform or Microsoft Fabric.
- Solid understanding of system integrations, data structures, data flows and application architecture.
- Experience with application configuration, troubleshooting, patching and upgrade management.
- Strong stakeholder management, communication and technical documentation skills.
- Ability to translate technical concepts for non-technical audiences.
- Experience within the legal sector or a regulated professional services environment would be advantageous.
- Knowledge of GDPR, ISO 27001 or Cyber Essentials Plus would be beneficial.
- Familiarity with Agile delivery methodologies and tools would be desirable.
IT Application Engineer (Law Firm) - Permanent - London (Hybrid)
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IT Application Engineer (Law Firm) employer: DGH Recruitment Limited
As a leading professional services organisation, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. Our Data Architects play a crucial role in shaping the future of our enterprise data landscape, with ample opportunities for professional growth and development. Located in a vibrant area, we offer competitive benefits and a commitment to work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers.
