DGH Recruitment Limited in London is seeking an IT Desktop Support Analyst/IT Support Specialist to join a leading global law firm on a permanent basis. You will provide remote support to colleagues worldwide, with on-site coverage on request.
The role uses ITSM (ServiceNow) for ticket logging, requires timely acknowledgement and updates, and involves escalation to 2nd line or external suppliers when necessary. Deputise for the senior IT Support Specialist during absences.
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Global IT Desk Support Specialist (Remote & On-Site) employer: DGH Recruitment Limited
As a leading professional services organisation, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. Our Data Architects play a crucial role in shaping the future of our enterprise data landscape, with ample opportunities for professional growth and development. Located in a vibrant area, we offer competitive benefits and a commitment to work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers.
