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For Companies At a Glance
- Tasks: Lead IT training sessions and support users in various applications.
- Company: Join a dynamic law firm in London, known for its innovative approach.
- Benefits: Enjoy a permanent role with opportunities for professional growth and development.
- Why this job: Make a real impact by simplifying IT for users and enhancing their skills.
- Qualifications: Strong knowledge of Microsoft Office, especially MS Word, and excellent communication skills required.
- Other info: Be part of a supportive team focused on continuous improvement and engagement.
The predicted salary is between 36000 - 60000 £ per year.
A fantastic opportunity has arisen for an IT Training Manager/Senior IT Trainer to join our London based law firm on a permanent basis.
Responsibilities and Duties:
- Oversight and delivery of IT Training and post-training support for all users in Windows 11, Microsoft 365, NetDocuments (DMS), Aderant (PMS), Peppermint (CRM), SharePoint Intranet portal, HighQ, Bundledocs, Definely and other applications or systems used by the firm.
- IT Induction of permanent and temporary new starters to the firm.
- Development, preparation, and administration of internal training courses, including materials to support the delivery requirements above.
- Consider innovative ideas for delivery of IT training offering to simplify training and increase engagement.
- Facilitate business improvement through the investigation of issues or opportunities and the recommendation of possible solutions.
- Manage team workloads, staffing (including absences/recruitment/discipline), development & appraisals.
Knowledge, Skills and Experience:
- Outstanding knowledge and experience of all Microsoft Office applications, but particularly MS Word.
- Ability to confidently deliver training in plain English, demystifying IT.
- Proven ability to improve competencies.
IT Training Manager/Senior IT Trainer employer: DGH Recruitment Careers
Contact Detail:
DGH Recruitment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Training Manager/Senior IT Trainer
✨Tip Number 1
Familiarise yourself with the specific software and systems mentioned in the job description, such as Windows 11, Microsoft 365, and NetDocuments. Having hands-on experience or certifications in these tools will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your ability to simplify complex IT concepts during your interactions with the team. Prepare examples of how you've successfully delivered training in plain English before, as this will highlight your communication skills and ability to engage learners.
✨Tip Number 3
Think about innovative training methods you could implement. Research current trends in IT training, such as gamification or blended learning, and be ready to discuss how you could apply these ideas to enhance the training experience at our firm.
✨Tip Number 4
Prepare to discuss your experience in managing teams and workloads. Be ready to share specific examples of how you've handled staffing issues, recruitment, or team development, as this will show your leadership capabilities and fit for the managerial aspect of the role.
We think you need these skills to ace IT Training Manager/Senior IT Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT training and your proficiency with Microsoft Office applications, especially MS Word. Use specific examples to demonstrate your ability to deliver training effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for IT training and your innovative ideas for engaging learners. Mention your experience with the specific systems listed in the job description, such as Windows 11 and Microsoft 365.
Showcase Your Communication Skills: Since the role requires delivering training in plain English, provide examples in your application of how you've successfully communicated complex IT concepts to non-technical users in the past.
Highlight Leadership Experience: If you have experience managing teams or developing training programmes, be sure to include this in your application. Discuss how you've facilitated business improvements through training initiatives.
How to prepare for a job interview at DGH Recruitment Careers
✨Showcase Your IT Knowledge
Make sure to highlight your expertise in Microsoft Office applications, especially MS Word. Be prepared to discuss specific examples of how you've used these tools effectively in previous roles.
✨Demonstrate Training Skills
Prepare to explain your approach to delivering training sessions. Use clear, plain English to illustrate how you simplify complex IT concepts for users. Consider sharing a brief outline of a training session you've conducted.
✨Innovative Ideas for Engagement
Think about creative methods you've employed to enhance training engagement. Be ready to discuss any innovative training techniques or materials you've developed that have led to improved user understanding and retention.
✨Team Management Experience
If you've managed a team before, be prepared to talk about your experience with staffing, development, and appraisals. Highlight any successful strategies you've implemented to improve team performance and morale.
