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- Tasks: Lead a team to provide tailored support for individuals with complex needs.
- Company: Join QVT, an award-winning organisation recognised for its supportive work culture.
- Benefits: Enjoy a competitive salary, generous holiday, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while working in a collaborative environment.
- Qualifications: Experience in supported housing or mental health services is essential.
- Other info: Participate in the On-Call rota and travel between sites.
The predicted salary is between 32000 - 45000 £ per year.
Location: South-East London, Croydon | Salary: Up to £40,495 + generous holiday & benefits | Full Time - 35 hours per week
Are you confident managing teams and delivering high-quality housing and care support? Do you want to work for an award-winning organisation that pays well, trains and develops their staff and offers a generous holiday allowance? Then we need you!
The Role: We’re looking for a compassionate and organised Deputy Manager to support our Supported Housing Manager in delivering a safe, empowering and person-centred service to individuals facing the challenges of compound trauma and complex needs, across our accommodation-based support settings. You’ll help lead a multi-disciplinary team to deliver tailored support to individuals with mental health needs and complex behaviours. The role involves overseeing day-to-day operations, contributing to strategic planning, and ensuring services remain compliant and effective. You’ll also join the Manager-On-Call rota.
Key Responsibilities:
- Oversee support plans and monitor client progress
- Manage team rotas, recruitment, supervision and training
- Maintain health and safety and compliance across schemes
- Deputise for the Supported Housing Manager and manage stakeholder relationships
- Lead monthly house and staff meetings, and follow up with minutes and actions
- Liaise with maintenance to minimise void periods and maintain standards
- Deliver regular audits and ensure records are accurate and inspection-ready
- Collaborate with external agencies to support client goals
- Support budget management and ensure value for money
- Participate in launching new services and ongoing service improvement
About Us: QVT were awarded 'Great Place to Work' accreditation in 2022, 2023 and 2024, and won the 'Best Employer' category at the Great British Care Awards in 2021. We are registered as a Mindful Employer, are 'Disability Confident' and have also been awarded the prestigious 'Trusted Charity' status at level 2 in 2021. We are passionate not only about providing the best service to our clients, but being an employer of choice - nurturing, developing and rewarding our fantastic team who are central to our success.
The Benefits:
- Competitive salary up to £40,495
- Generous holiday allowance
- A collaborative, supportive working environment
- Opportunities for professional growth and training
- Meaningful work that makes a real difference.
The Person:
- Experience in supported housing or mental health services
- Skilled in team leadership, client care, and managing complex needs
- Comfortable working in a fast-paced, responsive environment
- Strong communication, problem-solving and organisational skills
- Confident using Microsoft Office and housing database systems
- Able to travel between sites and participate in the On-Call rota.
If you’re ready to take the next step in your housing and care career, we’d love to hear from you. Apply now and help us support people to live safer, more independent lives.
Supported Housing Deputy Manager employer: DG Partnership Ltd
Contact Detail:
DG Partnership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Deputy Manager
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals with mental health needs and complex behaviours. Understanding these issues will help you demonstrate your empathy and readiness to support clients effectively during interviews.
✨Tip Number 2
Highlight any previous experience in managing teams or projects, especially in a supported housing or care environment. Be prepared to discuss specific examples of how you've led teams to success and improved service delivery.
✨Tip Number 3
Research our organisation's values and recent achievements, such as the 'Great Place to Work' accreditation. This knowledge will allow you to align your answers with our mission and show that you're genuinely interested in being part of our team.
✨Tip Number 4
Prepare to discuss your approach to compliance and health and safety in supported housing settings. Being able to articulate your strategies for maintaining standards will demonstrate your capability to oversee operations effectively.
We think you need these skills to ace Supported Housing Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supported housing or mental health services. Emphasise your skills in team leadership and client care, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with complex needs. Mention specific examples of how you've successfully managed teams or contributed to service improvements in previous roles.
Highlight Relevant Skills: In your application, clearly outline your strong communication, problem-solving, and organisational skills. These are essential for managing day-to-day operations and ensuring compliance.
Showcase Your Commitment: Demonstrate your commitment to professional growth and meaningful work. Mention any relevant training or certifications you have completed, and express your enthusiasm for contributing to a supportive environment.
How to prepare for a job interview at DG Partnership Ltd
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any challenges you've overcome in managing staff.
✨Demonstrate Understanding of Client Needs
Familiarise yourself with the specific challenges faced by individuals with mental health needs and complex behaviours. Be ready to share examples of how you've tailored support in the past.
✨Highlight Your Organisational Abilities
The role requires strong organisational skills. Prepare to discuss how you manage multiple tasks, oversee support plans, and ensure compliance with health and safety regulations.
✨Prepare Questions for the Interviewers
Engage with the interviewers by asking insightful questions about the organisation's approach to supported housing, team dynamics, and opportunities for professional development.
