At a Glance
- Tasks: Own and optimise the online product experience to drive revenue and elevate brand presence.
- Company: Join DFYNE, a dynamic ecommerce brand focused on creativity and customer obsession.
- Benefits: Be part of a supportive work family with growth opportunities and a high challenge, high reward culture.
- Other info: Collaborate across teams and stay ahead of trends in a fast-paced environment.
- Why this job: Make a real impact in ecommerce while working with a passionate team and innovative products.
- Qualifications: Experience in ecommerce merchandising and a strong understanding of product lifecycle management.
The predicted salary is between 35000 - 45000 £ per year.
Are you a digital first merchandiser who lives at the intersection of data, creativity, and customer obsession? Do you understand how product, storytelling, and conversion come together to create an online experience that feels effortless, premium and unmistakably DFYNE? Are you energised by pace, detail, and constant optimisation? Do you love owning your space, spotting opportunities before anyone else, and turning insight into action that drives revenue and elevates brand? If you have a builder mindset, calm command under pressure, and a passion for creating a world class ecommerce experience that feels personal, intuitive, and high performing, then DFYNE may be the perfect place for you.
About the role - DFYNE Your Career: I’m Jay, Head of Operations at DFYNE. I’m looking for someone who’s going to help us take DFYNE’s ecommerce merchandising to the next level. The Ecommerce Merchandiser will own and optimise DFYNE’s online producer experience, ensuring the right products are in the right place, at the right time, with the right story. You will drive commercial performance across the ecommerce journey, using data, insight, and brand understanding to maximise conversion, average order value, sell through, and customer satisfaction.
Key Responsibilities:- Own the full product lifecycle on site, including setup, categorisation, sequencing, and retirement.
- Maintain a premium, brand aligned product presentation across all categories.
- Analyse daily trading performance and implement optimisations to drive revenue.
- Manage product launches, ensuring accuracy, readiness, and flawless execution.
- Collaborate with Creative to deliver high impact product imagery, descriptions, and storytelling.
- Monitor stock levels and work with supply chain to manage replenishment and availability.
- Identify opportunities for upsell, cross sell and improved product discovery.
- Conduct regular competitor and market analysis to keep DFYNE ahead of trends.
- Support promotional planning and execution with data driven recommendations.
- Ensure all product information is accurate, compliant, and aligned with brand standards.
- Proven experience in ecommerce merchandising within a fast paced retail or growth direct to consumer brand.
- Strong understanding of product lifecycle management and online trading.
- Experience working with Shopify Plus, and ecommerce analytics tools.
- Demonstrated success in improving conversion, average order value, and product performance.
- Experience supporting product launches, and high volume trading periods.
- Backgrounds in apparel, activewear, or lifestyle brands is a strong advantage.
- Ecommerce platform expertise.
- UX and customer journey understanding.
- Cross functional collaboration.
- Technical accuracy.
So, what’s in it for you? If you’ve made it this far down without being put off, brilliant, I’d love to hear from you. Besides a work family and a great place to work, you’ll have an opportunity to grow with the company, be a part of the journey, and have a vital input into helping continue the crazy growth we’ve already seen. You’ll be part of a high challenge; high reward culture.
Ecommerce Specialist employer: DFYNE
At DFYNE, we pride ourselves on fostering a dynamic and innovative work environment where creativity meets data-driven decision-making. As an Ecommerce Specialist, you'll not only have the chance to shape our online presence but also enjoy a culture that values personal growth, collaboration, and a shared passion for excellence. With opportunities for professional development and a supportive team atmosphere, DFYNE is the perfect place for those looking to make a meaningful impact in the fast-paced world of ecommerce.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Specialist
✨Tip Number 1
Get to know the company inside out! Before your interview, spend some time on DFYNE's website and social media. Understand their brand voice, values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to showcase your data skills! Since the role is all about optimising ecommerce performance, be ready to discuss specific examples where you've used data to drive decisions. Bring along any metrics or results that highlight your impact in previous roles.
✨Tip Number 3
Don’t just talk about your experience; demonstrate your passion for ecommerce! Share your thoughts on current trends in the industry, and how you think they could apply to DFYNE. This shows that you’re not just looking for a job, but that you’re excited about contributing to their growth.
✨Tip Number 4
Finally, follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. And remember, applying through our website gives you a better chance to stand out!
We think you need these skills to ace Ecommerce Specialist
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for ecommerce and the DFYNE brand shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating an amazing online experience.
Be Data-Driven:Since we love a good mix of creativity and data, make sure to highlight any experience you have with analytics tools or data-driven decision making. Show us how you've used insights to drive performance in your previous roles.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Ecommerce Specialist role. We appreciate when candidates take the extra step to connect their background with our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at DFYNE!
How to prepare for a job interview at DFYNE
✨Know Your Data
As an Ecommerce Specialist, you'll need to demonstrate your understanding of data analytics. Brush up on key metrics like conversion rates and average order value. Be ready to discuss how you've used data in past roles to drive revenue and optimise product performance.
✨Showcase Your Creativity
DFYNE values creativity in merchandising. Prepare examples of how you've combined storytelling with product presentation. Think about specific campaigns or product launches where your creative input made a difference, and be ready to share those stories.
✨Understand the Brand
Before the interview, dive deep into DFYNE's brand ethos and product offerings. Familiarise yourself with their website and social media presence. This will help you articulate how your skills align with their vision and how you can contribute to enhancing their ecommerce experience.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you've had to manage stock levels, optimise product placements, or respond to market trends. Practising these responses will help you feel more confident during the interview.
