DVLA is seeking an IT Service Manager to lead delivery of ICT services across multi-functional teams in Swansea. You will define SLAs/OLAs, monitor service performance, and drive continual service improvement within a hybrid working environment.
You will work closely with the Senior IT Service Manager and business stakeholders, ensuring incident management and smooth transition of new services from DevOps into live service.
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IT Service Delivery Lead — Hybrid in Swansea employer: DfT
DVSA is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. Located at the heart of public service, we empower our team to lead impactful change while adhering to Civil Service values, ensuring that every contribution makes a difference in enhancing services for the public and businesses alike.
