At a Glance
- Tasks: Support HR operations, manage employee records, and assist with recruitment processes.
- Company: Join DFTO, the public sector rail owning group transforming train services in the UK.
- Benefits: Up to £35,000 salary, 25 days annual leave, and a generous pension scheme.
- Other info: Flexible working options and opportunities for professional growth in a supportive environment.
- Why this job: Be part of a team making a real difference in public transport and employee experience.
- Qualifications: CIPD qualification or willingness to pursue, plus 2+ years in HR or admin roles.
The predicted salary is between 35000 - 35000 £ per year.
DFTO is the government’s public sector rail owning group. Its purpose is to bring all currently privately-owned train operators into public ownership in advance of the creation of Great British Railways in 2027 and deliver improvements in the here and now by unifying and integrating train operations under common public ownership. DFTO has over 30,000 employees, runs over 8,500 services a day and delivers over 640 million customer journeys across its networks every year.
The Human Resources Administrator will provide comprehensive administrative support to the HR department, ensuring smooth and efficient HR operations. This role involves managing HR-related documentation, assisting with recruitment administration processes, and maintaining employee records. The ideal candidate will be highly organised, detail-oriented, and have strong communication skills, with a passion for supporting HR functions and self-development.
Key Responsibilities:- Provide day-to-day administrative support to the HR team, including scheduling meetings, preparing documents, and handling general inquiries.
- Maintain and update employee records, ensuring accuracy and confidentiality of information.
- Coordinate HR programs and activities, such as onboarding, training sessions, employee recognition, and wellness initiatives.
- Assist in the preparation of HR communications, policies, and other related materials.
- Liaise with business managers to ensure that HR activity takes place, for example, probation reviews and performance management cycle.
- Assist with the recruitment process, including coordinating interviews and communicating with candidates.
- Prepare offer letters, employment contracts, and other documentation for new hires.
- Facilitate the onboarding process, ensuring new hires have a smooth start, including performing compliant right to work checks, arranging induction schedules, and conducting basic orientation.
- Maintain the HR information system (HRIS) and ensure all employee data is up-to-date.
- Handle employee documentation, such as contracts, probationary and performance reviews, and training records.
- Generate HR reports and metrics as needed (e.g., turnover, headcount, employee demographics).
- Assist in managing leave requests and tracking employee absences.
- Assist in drafting, updating, and communicating HR policies and procedures to employees.
- Help ensure compliance with policies and procedures.
- Support the HRBP with audits and compliance-related documentation.
- Maintain accurate and compliant personnel files.
- Coordinate HR-related events, such as training workshops, company events, and employee celebrations as required.
- Support payroll administration by collecting and verifying timesheets, supplying starter, leaver, and change notifications or other pay-related information.
- Assist with employee inquiries via the HR Inbox and redirect them to the appropriate HR team members if needed.
- Note taking in HR People meetings where required.
- Perform other administrative duties as required to support the HR team and office operations.
- Hold a CIPD Qualification or a willingness and ability to complete CIPD to level 3 and/or level 5 under an Apprenticeship.
- 2+ years of experience in an administrative or HR-related role.
- Strong organisational and multitasking skills, with attention to detail.
- Ability to prioritise in a demanding environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with HRIS systems.
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and handle highly sensitive information.
- Duration: Fixed Term contract/secondment until October 2027
- Location: London Waterloo
- Salary: up to £35,000
- Closing date: 7th June 2026
- Annual Leave: Starting at 25 days and rising to an additional day per year of service completed within the first 5 completed years up to a maximum of 5 additional (30 days)
- DC Pension Scheme: 10% Employer contribution, 5% Employee contribution
- Opportunities to learn and network across the wider industry
If you have any questions or reasonable adjustments, please contact jason.blakemore@dftoperator.co.uk. Please do not email any CV's to us, your application must be made by clicking the 'Apply' button.
HR Administrator in London employer: DfT Operator
DFTO is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With generous benefits such as a competitive pension scheme and ample annual leave, employees are encouraged to develop their skills and network within the industry, all while contributing to the vital mission of enhancing public rail services in London. Join us at DFTO, where your contributions matter and your career can flourish in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land HR Administrator in London
✨Tip Number 1
Get to know the company! Research DFTO and its mission. Understanding their goals will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common HR scenarios. Think about how you'd handle various situations, like onboarding or managing employee records. This will help you feel confident and ready to impress.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace HR Administrator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the HR Administrator role. Highlight your relevant experience and skills that match the job description, like your organisational skills and attention to detail.
Show Your Passion:Let us know why you're excited about working in HR and how you can contribute to our team. A bit of enthusiasm goes a long way in making your application stand out!
Keep It Professional:While we love a friendly tone, remember to keep your language professional. Proofread your application to avoid any typos or errors that could give the wrong impression.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people and helps us keep track of all applications.
How to prepare for a job interview at DfT Operator
✨Know Your HR Basics
Make sure you brush up on key HR concepts and practices. Understand the importance of confidentiality, employee records management, and compliance with HR policies. This will show that you're not just organised but also knowledgeable about the field.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised your workload and maintained attention to detail, as these are crucial skills for an HR Administrator.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since the role involves liaising with various stakeholders, being able to communicate effectively will set you apart. Consider doing mock interviews to refine your responses.
✨Ask Insightful Questions
Prepare thoughtful questions about the HR team's current initiatives or challenges they face. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.
