Head of IT Service Management, Public Rail IT Leader in London
Head of IT Service Management, Public Rail IT Leader

Head of IT Service Management, Public Rail IT Leader in London

London Full-Time 53760 - 89600 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead IT services and implement ITIL practices for a government rail organisation.
  • Company: Join a forward-thinking government rail organisation focused on innovation.
  • Benefits: Competitive salary up to Β£89,600, extensive annual leave, and pension contributions.
  • Why this job: Make a real impact in public transport by enhancing IT service management.
  • Qualifications: Significant experience in IT service management and strong stakeholder engagement skills.
  • Other info: Opportunity for career development in a dynamic and supportive environment.

The predicted salary is between 53760 - 89600 Β£ per year.

A government rail organization seeks a Head of IT Service Management to lead IT services, ensuring robust, scalable solutions that meet strategic goals. The ideal candidate will have significant experience in IT service management, focusing on process improvement and stakeholder engagement.

Responsibilities include:

  • Overseeing IT management functions
  • Implementing ITIL practices
  • Leading teams

This position offers competitive compensation of up to Β£89,600 and supports career development with extensive annual leave and pension contributions.

Head of IT Service Management, Public Rail IT Leader in London employer: DfT Operator

As a leading government rail organisation, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee growth and development. Our commitment to IT service excellence is matched by our competitive compensation package, extensive annual leave, and robust pension contributions, making us an exceptional employer for those seeking meaningful and rewarding careers in the public sector.
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Contact Detail:

DfT Operator Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Head of IT Service Management, Public Rail IT Leader in London

✨Tip Number 1

Network like a pro! Reach out to folks in the rail and IT sectors on LinkedIn. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Show off your skills in interviews! Prepare examples of how you've improved processes or engaged stakeholders in past roles. We want to see your impact!

✨Tip Number 3

Research the organisation! Understand their strategic goals and think about how your experience aligns with their needs. This will help you stand out as a candidate who gets it.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace Head of IT Service Management, Public Rail IT Leader in London

IT Service Management
Process Improvement
Stakeholder Engagement
ITIL Practices
Team Leadership
Strategic Planning
Robust Solution Design
Scalability Solutions

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Head of IT Service Management role. Highlight your experience in IT service management and any relevant process improvement projects you've led. We want to see how your skills align with our strategic goals!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your stakeholder engagement and team leadership experiences. We love a good story that showcases your passion for IT services!

Showcase Your ITIL Knowledge: Since this role involves implementing ITIL practices, make sure to mention your familiarity with ITIL frameworks. We’re looking for someone who can bring robust, scalable solutions to the table, so don’t hold back on your expertise!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!

How to prepare for a job interview at DfT Operator

✨Know Your ITIL Inside Out

Make sure you’re well-versed in ITIL practices, as they’ll be a key focus for the role. Brush up on how you've implemented these frameworks in past positions and be ready to discuss specific examples of process improvements you've led.

✨Engage with Stakeholders

Since stakeholder engagement is crucial, think about how you’ve successfully collaborated with different teams or departments. Prepare anecdotes that showcase your ability to communicate effectively and build relationships, as this will demonstrate your leadership skills.

✨Showcase Your Leadership Style

As a Head of IT Service Management, your leadership approach matters. Be prepared to discuss your management style and how you motivate and lead teams. Think of examples where you’ve inspired your team to achieve strategic goals or overcome challenges.

✨Align with Strategic Goals

Understand the strategic goals of the government rail organisation and be ready to articulate how your vision for IT service management aligns with them. This shows that you’re not just focused on the technical side but also on how IT can drive the organisation forward.

Head of IT Service Management, Public Rail IT Leader in London
DfT Operator
Location: London
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  • Head of IT Service Management, Public Rail IT Leader in London

    London
    Full-Time
    53760 - 89600 Β£ / year (est.)
  • D

    DfT Operator

    50-100
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