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- Tasks: Help customers find their perfect sofa and create a welcoming store environment.
- Company: Join DFS, the UK's leading sofa retailer with a focus on customer satisfaction.
- Benefits: Earn uncapped commission, enjoy a 30% discount, and benefit from generous holiday allowance.
- Why this job: Make a real impact by helping customers feel at home while earning great rewards.
- Qualifications: No sales experience needed; just bring your confidence and passion for service.
- Other info: Flexible hours, ongoing training, and a supportive team culture await you.
The predicted salary is between 13 - 16 £ per hour.
Your new role at DFS involves helping people feel at home by selling sofas, beds, and mattresses. You will bring your passion for service to ensure customers feel seen and heard. We offer flexible working patterns to help you balance your life. This role provides an opportunity for uncapped commission based on your sales performance, along with a monthly NPS bonus based on customer satisfaction.
What you’ll be doing:
- Connecting with customers and creating a warm, welcoming space in store.
- Recommending products through honest conversations, ensuring customers are informed about the products and optional extras.
- Maintaining the store's appearance to create a great shopping environment.
- Being part of a supportive team that celebrates success.
The role is for you if...
- You have no prior sales experience; we provide all necessary training.
- You possess the confidence to engage in conversation, curiosity to learn, and drive to excel.
- You are a team player who takes pride in their work and enjoys helping customers.
Interview process:
We aim to accommodate your needs during the interview process. Expect a phone chat with our Talent Team followed by an in-store interview with your future Manager.
About DFS:
DFS has been creating and selling sofas since 1969, reflecting unique styles and tastes. Our purpose is to provide great design and comfort in an affordable and sustainable manner. We are committed to a culture where everyone feels welcome and valued, celebrating diversity and inclusion.
DFS Benefits:
- Uncapped commission on sales, with a monthly bonus for customer service.
- 30% colleague discount across DFS and Sofology products.
- Generous holiday allowance with the option to buy more.
- Enhanced family leave and a paid volunteering day.
- Ongoing training and career development opportunities.
- Wellbeing support, including healthcare services and discounted gym memberships.
- Group pension and Sharesave scheme.
- Life assurance and company sick pay for peace of mind.
Retail Sales Advisor - 20 Hours in Warrington employer: DFS
Contact Detail:
DFS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - 20 Hours in Warrington
✨Tip Number 1
Get to know DFS and its products inside out! Familiarise yourself with the sofas, beds, and mattresses we offer. This way, when you chat with customers, you can genuinely recommend what suits them best.
✨Tip Number 2
Practice your conversation skills! Whether it's with friends or family, get comfortable chatting about everyday topics. The more relaxed you are in conversations, the easier it will be to connect with customers in-store.
✨Tip Number 3
Be ready to showcase your personality! DFS loves team players who bring their unique flair to the table. Don’t be afraid to let your character shine during interviews – it’s all about making genuine connections.
✨Tip Number 4
Apply through our website! It’s super easy and gives you a chance to explore all the roles we have available. Plus, if you have any questions, you can reach out directly to our Talent Team for support.
We think you need these skills to ace Retail Sales Advisor - 20 Hours in Warrington
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping customers feel at home.
Tailor Your Application: Make sure to highlight any relevant experience or skills that match what we're looking for. If you've got a knack for chatting with people or a love for sales, let us know!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and make it easy for us to see why you'd be a great fit for the Retail Sales Advisor role.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation!
How to prepare for a job interview at DFS
✨Know Your Products
Before your interview, take some time to familiarise yourself with DFS's range of products. Understand the features and benefits of sofas, beds, and mattresses. This will help you speak confidently about how these products can meet customer needs during your interview.
✨Show Your Passion for Service
DFS is all about helping customers feel at home. Be prepared to share examples from your past experiences where you've gone above and beyond for someone. Whether it's in retail or another field, showing your passion for service will resonate well with the interviewers.
✨Emphasise Teamwork
Since this role involves being part of a supportive team, highlight your ability to work well with others. Share stories that demonstrate your teamwork skills and how you celebrate successes with colleagues. This will show that you're a great fit for their culture.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
