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- Tasks: Connect with customers and create a welcoming store atmosphere while selling amazing products.
- Company: Join DFS, the UK's leading sofa retail specialist with a focus on customer satisfaction.
- Benefits: Earn uncapped commission, enjoy a 30% discount, and benefit from generous holiday allowance.
- Why this job: Make a real impact by helping customers feel at home with stylish and comfy products.
- Qualifications: No sales experience needed; just bring your confidence and passion for service.
- Other info: Flexible working hours and ongoing training to support your career growth.
The predicted salary is between 1040 - 1248 £ per month.
Your new role at DFS is not just about selling sofas; it's about helping people feel at home. Whether it's a bed, mattress, or a comfy sofa, you'll bring your passion for service and help customers feel seen and heard. We offer flexible working patterns to help you balance life and work. If the hours listed don't quite fit, apply anyway and let's chat. This role puts your earning potential in your hands with a great basic salary and uncapped commission on everything you sell. On top of that, we offer a monthly NPS bonus based on customer satisfaction.
This is a 9-month fixed-term contract.
What you’ll be doing:
- Connecting with our customers and creating a warm, welcoming space in store.
- Recommending our amazing products through real, honest conversations.
- Taking pride in your space, keeping the store looking great.
- Being part of a supportive, fun team that celebrates each other.
The role is for you if...
- You have the confidence to chat, curiosity to learn, and drive to do your best.
- You are a team player who brings personality and takes pride in doing a great job.
- You get a buzz from helping customers feel right at home.
Interview process:
We want to make the process work for you, so let us know if you need any adjustments before your interview. Here’s what to expect:
- A phone chat - a quick intro with our Talent Team.
- An in-store interview with your future Manager.
About DFS:
Since 1969, we’ve been creating and selling sofas that reflect people's unique styles and tastes. Our purpose is to bring great design and comfort into every home in an affordable, responsible, and sustainable manner. We’re the UK’s leading sofa retail specialist, and our culture is rooted in our core values: Aim high, Think Customer, and Be Real.
We’re committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change and are proud to be an equal opportunities employer.
DFS Benefits:
- Uncapped commission on sofas, beds, mattresses, and extras.
- 30% colleague discount across DFS and Sofology products.
- Generous holiday allowance (plus the option to buy more).
- Enhanced family leave and a paid volunteering day.
- Ongoing training and career development.
- Wellbeing support, including access to healthcare services.
- Group pension and Sharesave scheme.
- Life assurance and company sick pay.
Retail Sales Advisor - 20 Hours (9 Months Maternity Cover) in Londonderry employer: DFS
Contact Detail:
DFS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - 20 Hours (9 Months Maternity Cover) in Londonderry
✨Tip Number 1
Get to know DFS and its products inside out! Familiarise yourself with the sofas, beds, and mattresses we offer. This way, when you chat with our Talent Team or your future Manager, you can show off your passion for helping customers feel at home.
✨Tip Number 2
Practice your conversation skills! Since this role is all about connecting with customers, try chatting with friends or family about their home needs. The more comfortable you are talking about products and services, the better you'll shine in your interviews.
✨Tip Number 3
Be ready to showcase your personality! We love team players who bring energy and enthusiasm. During your interviews, let your true self come through – it’s all about making that genuine connection with us and showing how you can contribute to our fun, supportive team.
✨Tip Number 4
Don’t hesitate to ask questions during your interviews! Whether it’s about the role, the team, or the company culture, showing curiosity demonstrates your interest. Plus, it helps you figure out if DFS is the right fit for you, so let’s have a chat!
We think you need these skills to ace Retail Sales Advisor - 20 Hours (9 Months Maternity Cover) in Londonderry
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping customers feel at home.
Tailor Your Application: Make sure to highlight any relevant experience or skills that match what we're looking for. If you've got a knack for chatting with people or a love for sales, let us know!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and make it easy for us to see why you'd be a great fit for the Retail Sales Advisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to chat with you!
How to prepare for a job interview at DFS
✨Know Your Products
Before your interview, take some time to familiarise yourself with DFS's range of products. Understand the features and benefits of sofas, beds, and mattresses. This will help you speak confidently about how these products can meet customer needs during your interview.
✨Show Your Passion for Service
DFS is all about helping customers feel at home. Be prepared to share examples from your past experiences where you've gone above and beyond for a customer. Highlight your enthusiasm for creating a welcoming environment and how you can contribute to that culture.
✨Emphasise Teamwork
Since this role involves being part of a supportive team, think of instances where you've successfully collaborated with others. Share stories that demonstrate your ability to work well in a team and celebrate collective success, as this aligns with DFS's values.
✨Be Open and Authentic
DFS values honesty and real conversations. During your interview, be yourself and let your personality shine through. Don’t hesitate to ask questions about the company culture or the team dynamics, as this shows your genuine interest in fitting into their environment.
