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For Companies At a Glance
- Tasks: Help customers find their perfect sofa and provide top-notch service.
- Company: Leading sofa retail specialist in the UK with a fun, team-oriented culture.
- Benefits: Competitive bonus scheme, generous discounts, and career progression opportunities.
- Why this job: Join a supportive team and make customers' sofa dreams come true!
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Enjoy a dynamic work environment with plenty of growth potential.
The predicted salary is between 28800 - 43200 £ per year.
A leading sofa retail specialist in the UK is seeking a Customer Experience Advisor who will support customers throughout their journey in finding their ideal sofa. The role requires engaging with customers, maintaining in-depth product knowledge, and collaborating closely within a team.
Responsibilities include:
- Greeting customers
- Managing orders across devices
- Providing personalized service in a fun, team-oriented environment
Alongside a competitive bonus scheme, the role offers progression, generous discounts, and a supportive working culture.
Sofa Experience Specialist in London employer: DFS
Contact Detail:
DFS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sofa Experience Specialist in London
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you chat with them, you can show off your knowledge and passion for their sofas.
✨Tip Number 2
Practice your customer engagement skills! Role-play with a friend or family member to get comfortable with greeting customers and providing personalised service. The more you practice, the more natural it will feel!
✨Tip Number 3
Don’t forget to showcase your teamwork spirit! Think of examples where you’ve collaborated with others in a fun environment. Employers love to see how well you can work with a team to create a great customer experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to help customers find their perfect sofa!
We think you need these skills to ace Sofa Experience Specialist in London
Some tips for your application 🫡
Show Your Passion for Sofas: When writing your application, let us know why you love sofas and customer service. Share any personal experiences that highlight your enthusiasm for helping others find their perfect sofa.
Highlight Teamwork Skills: Since we value collaboration, make sure to mention any past experiences where you worked closely with a team. This could be in retail or any other setting where teamwork was key to success.
Be Personable and Engaging: Your written application should reflect your personality! Use a friendly tone and engage us with your writing. We want to see how you connect with customers and create a fun atmosphere.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming a Sofa Experience Specialist.
How to prepare for a job interview at DFS
✨Know Your Sofas
Make sure you brush up on your product knowledge before the interview. Familiarise yourself with different types of sofas, materials, and styles. This will not only impress the interviewers but also show that you're genuinely interested in the role.
✨Engage with Enthusiasm
During the interview, demonstrate your passion for customer service. Share examples of how you've gone above and beyond for customers in the past. A positive attitude and a friendly demeanour can go a long way in showing that you’re a great fit for their team-oriented environment.
✨Show Team Spirit
Since collaboration is key in this role, be prepared to discuss how you work well within a team. Think of specific instances where you’ve successfully collaborated with colleagues to achieve a common goal. This will highlight your ability to contribute to a supportive working culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how success is measured in the role. This shows that you’re serious about the position and eager to learn more about how you can thrive as a Sofa Experience Specialist.
