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- Tasks: Ensure compliance with customs regulations and manage documentation for imports and exports.
- Company: Join DFS, a leader in furniture retail with a focus on design and sustainability.
- Benefits: Enjoy competitive salary, bonuses, discounts, and great leave options.
- Why this job: Make a real impact in customs compliance while working in a supportive and inclusive environment.
- Qualifications: Experience in customs compliance and strong analytical skills are essential.
- Other info: Opportunities for growth and training in a dynamic workplace.
The predicted salary is between 36000 - 60000 £ per year.
As our Group Customs and Compliance Specialist, you will play a vital role in making sure our business remains fully compliant with customs regulations. You will be responsible for managing commodity codes, processing TSS declarations and overseeing customs documentation, while also carrying out audits to identify risks and opportunities for improvement.
About DFS: We’re home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably. At DFS Group, everyone plays a part. Whether you’re supporting our brands or serving our customers, you’re helping shape the future of furniture retail. Each brand has its own identity and creative direction, but we’re united by a culture that puts people and purpose at the heart of everything we do.
Everyone Welcome: Across our Group, we're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We’re proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn’t quite match the specification, we’d still really love to hear from you.
What you’ll be doing:
- Periodically updating commodity codes and distributing them to suppliers, agents and internal teams.
- Ensuring new suppliers and agents receive up to date customs instructions and authorisations.
- Liaising with agents on audits and documentation queries.
- Supporting internal departments with customs requirements and implementing new processes.
- Conducting monthly audits using MSS data, identifying risks and driving changes.
- Providing clear customs instructions for ad hoc shipments.
- Accurately processing TSS declarations and assisting with internal customs queries.
- Working closely with the sustainability team to create and submit due diligence statements and maintain records.
- Monitoring regulatory changes that affect imports and exports, assessing risks and implementing updates.
- Processing invoices for customs related charges and reviewing port charges.
- Collating and preparing documentation for audits requested by customs authorities.
- Creating and maintaining the internal customs Google site as a reference point for colleagues.
- Assessing training needs and supporting the upskilling of colleagues who work with customs processes.
The role is for you if you are detail focused, highly organised and motivated by ensuring processes are accurate and compliant. You will enjoy working with different stakeholders across the group and with external agents, using your expertise to make sure our customs processes are efficient and up to date.
Qualifications:
- Proven experience in customs compliance, import or export control or trade compliance.
- Experience carrying out audits and managing customs documentation.
- Strong analytical skills to identify risks and regulatory gaps.
- Excellent communication skills to work effectively with suppliers, agents, authorities and colleagues.
- Familiarity with customs systems, trade databases or compliance tools.
- Experience working with sustainability teams on due diligence or regulatory reporting.
- Good IT literacy and confidence managing compliance records and systems.
- Professional customs or trade compliance certification (desirable).
- Education to A Level standard as a minimum.
DFS Benefits:
- Potential Annual Bonus Scheme: Contribute to our success and get rewarded for it.
- Growth and Training: Learn new skills and develop your career with us.
- Leave: Enjoy a great holiday allowance, with the option to buy 5 extra days. Take advantage of our enhanced leave for Maternity, Paternity, Shared Parental, and Adoption, plus a paid volunteering day each year.
- Discounts: Get 30% off DFS and Sofology products for yourself, plus discounts for friends and family - and savings at big brands like Sainsbury’s, ASOS, and IKEA.
- Wellbeing Perks: Access healthcare services, an Employee Assistance Programme, and discounted gym memberships.
- Pension and Savings: Join our Group Pension and Sharesave schemes.
- Life Assurance & Sick Pay: Peace of mind with Life Assurance and Company Sick Pay.
Group Customs and Compliance Specialist in London employer: DFS
Contact Detail:
DFS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Customs and Compliance Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching DFS and its brands. Understand their values and how they align with your skills in customs compliance. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice common interview questions related to customs and compliance. Think about your past experiences and how they relate to the role. Being able to articulate your expertise will boost your confidence and impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DFS family and ready to contribute to our mission.
We think you need these skills to ace Group Customs and Compliance Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Group Customs and Compliance Specialist role. Highlight your experience in customs compliance, audits, and documentation management. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customs compliance and how you can contribute to our mission at DFS. Keep it engaging and relevant to the role.
Showcase Your Attention to Detail: Since this role requires a keen eye for detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our culture and values while you’re there!
How to prepare for a job interview at DFS
✨Know Your Customs Stuff
Make sure you brush up on customs regulations and compliance processes before the interview. Familiarise yourself with commodity codes, TSS declarations, and any recent regulatory changes that could impact the role. This will show your potential employer that you're not just interested in the job, but that you’re also knowledgeable about the field.
✨Showcase Your Analytical Skills
Be prepared to discuss specific examples of how you've identified risks or gaps in compliance in your previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your strong analytical skills and your ability to drive improvements in customs processes.
✨Communicate Effectively
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Think about how you would explain complex customs processes to someone without a background in compliance. Good communication is key, so be ready to showcase this skill during your interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, the sustainability initiatives they’re involved in, or how they support employee development. This shows that you’re genuinely interested in the role and the company, and it gives you a chance to assess if it’s the right fit for you too.
