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- Tasks: Help customers find their perfect sofa and create a welcoming store environment.
- Company: Join DFS, the UK's leading sofa retailer with a focus on customer satisfaction.
- Benefits: Earn uncapped commission, enjoy a 30% discount, and benefit from generous holiday allowance.
- Why this job: Make a real impact by helping people feel at home with stylish furniture.
- Qualifications: No sales experience needed; just bring your confidence and passion for service.
- Other info: Flexible working hours and ongoing training to support your career growth.
The predicted salary is between 1300 - 1800 £ per month.
Your new role at DFS involves helping people feel at home by selling sofas, beds, and mattresses. You will bring your passion for service to ensure customers feel seen and heard. We offer flexible working patterns to help you balance your life. This role provides an opportunity for uncapped commission based on your sales performance, along with a monthly NPS bonus based on customer satisfaction.
What you’ll be doing:
- Connecting with customers and creating a warm, welcoming space in store.
- Recommending products through honest conversations, ensuring customers are informed about the products and optional extras.
- Maintaining the store's appearance to create a pleasant shopping environment.
- Being part of a supportive team that celebrates success.
The role is for you if...
- You have no prior sales experience; we provide all necessary training.
- You possess the confidence to engage in conversation, curiosity to learn, and drive to excel.
- You are a team player who takes pride in their work and enjoys helping customers.
Interview process:
We aim to accommodate your needs during the interview process. Expect a phone chat with our Talent Team followed by an in-store interview with your future Manager.
About DFS:
DFS has been creating and selling sofas since 1969, reflecting unique styles and tastes. Our mission is to provide great design and comfort in a responsible manner. We prioritise our customers and employees, fostering a culture rooted in our core values: Aim high, Think Customer, and Be Real. We celebrate diversity and inclusion, supporting various initiatives and partnerships.
DFS Benefits:
- Uncapped commission on sales, with a monthly bonus for customer service.
- 30% colleague discount across DFS and Sofology products.
- Generous holiday allowance with the option to buy more.
- Enhanced family leave and a paid volunteering day.
- Ongoing training and career development opportunities.
- Wellbeing support, including healthcare services and discounted gym memberships.
- Group pension and Sharesave scheme.
- Life assurance and company sick pay for peace of mind.
Retail Sales Advisor - 30 Hours in Leicester employer: DFS
Contact Detail:
DFS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - 30 Hours in Leicester
✨Tip Number 1
Get to know DFS and its culture before your interview. Familiarise yourself with their values like 'Aim high' and 'Think Customer'. This will help you connect better during your chat and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your conversation skills! Since this role is all about connecting with customers, think of some scenarios where you can showcase your personality and how you'd make someone feel at home. A little role-play with a friend can go a long way!
✨Tip Number 3
Be ready to share your own experiences of helping others, even if it’s not in a sales context. Whether it’s volunteering or just being a good mate, showing your passion for service will resonate well with the interviewers.
✨Tip Number 4
Don’t forget to check out our Careers site for tips on the interview process. Knowing what to expect can ease your nerves and help you shine during your phone chat and in-store interview. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Sales Advisor - 30 Hours in Leicester
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping customers feel at home.
Tailor Your Application: Make sure to highlight any relevant experience or skills that match what we're looking for. If you've got a knack for chatting with people or a love for sales, let us know!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and make it easy for us to see why you'd be a great fit for the Retail Sales Advisor role.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation!
How to prepare for a job interview at DFS
✨Know Your Products
Before your interview, take some time to familiarise yourself with DFS's range of products. Understand the features and benefits of sofas, beds, and mattresses. This will help you engage in genuine conversations about how these products can make customers feel at home.
✨Show Your Passion for Service
DFS is all about helping customers feel seen and heard. During your interview, share examples of times you've gone above and beyond for someone. This will demonstrate your commitment to customer service and align with their core values.
✨Emphasise Team Spirit
Since being part of a supportive team is crucial at DFS, be ready to discuss your experiences working in teams. Highlight how you celebrate successes with others and contribute to a positive atmosphere, as this is something they value highly.
✨Be Open About Flexibility
DFS offers flexible working patterns, so if you have specific needs or preferences regarding your schedule, don’t hesitate to mention them. This shows that you're proactive and willing to find a balance that works for both you and the company.
