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- Tasks: Help customers find their perfect sofa and create a welcoming store environment.
- Company: Join DFS, the UK's leading sofa retailer with a focus on customer satisfaction.
- Benefits: Earn uncapped commission, enjoy a 30% discount, and receive generous holiday allowance.
- Why this job: Make a real impact by helping customers feel at home while earning great rewards.
- Qualifications: No sales experience needed; just bring your confidence and passion for service.
- Other info: Flexible hours, ongoing training, and a supportive team culture await you.
The predicted salary is between 13 - 16 £ per hour.
Your new role at DFS is not just about selling sofas; it's about helping people feel at home. Whether it's a bed, mattress, or a comfy sofa, you'll bring your passion for service and help customers feel seen and heard. We offer flexible working patterns to help you balance life and work. If the hours listed don't quite fit, apply anyway and let's chat. This role puts your earning potential in your hands with a great basic salary and uncapped commission on everything you sell. The more you sell, the more you earn. Additionally, we offer a monthly NPS bonus based on customer satisfaction.
What you’ll be doing:
- Connecting with our customers and creating a warm, welcoming space in store.
- Recommending our amazing products through real, honest conversations, ensuring customers know everything they need to know about the product and optional extras.
- Taking pride in your space, keeping the store looking great.
- Being part of a supportive, fun team that celebrates each other and shares success.
The role is for you if...
- You have the confidence to chat, curiosity to learn, and drive to do your best.
- You are a team player who brings personality, takes pride in doing a great job, and enjoys helping customers feel at home.
Interview process:
We want to make the process work for you, so let us know if you need any adjustments before your interview. Here’s what to expect:
- A phone chat - a quick intro with our Talent Team.
- An in-store interview with your future Manager.
About DFS:
Since 1969, we’ve been creating and selling sofas that reflect people's unique styles and tastes. Our purpose is to bring great design and comfort into every home in an affordable, responsible, and sustainable manner. We’re the UK’s leading sofa retail specialist, and our customers and our people are at the heart of everything we do. Our culture is rooted in our core values: Aim high, Think Customer, and Be Real.
We’re committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride to partnering with Carers UK. We’re proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve.
DFS Benefits:
- Uncapped commission on sofas, beds, mattresses, and extras.
- Monthly bonus rewards for customer service.
- 30% colleague discount across DFS and Sofology products.
- Generous holiday allowance (plus the option to buy more).
- Enhanced family leave and a paid volunteering day.
- Ongoing training and career development.
- Wellbeing support, including access to healthcare services and discounted gym memberships.
- Group pension and Sharesave scheme.
- Life assurance and company sick pay.
Retail Sales Advisor - 20 Hours in Leicester employer: DFS
Contact Detail:
DFS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - 20 Hours in Leicester
✨Tip Number 1
Get to know DFS and its products inside out! Familiarise yourself with the sofas, beds, and mattresses we offer. This way, when you chat with customers, you can genuinely recommend what suits them best.
✨Tip Number 2
Practice your conversation skills! Whether it's with friends or family, get comfortable chatting about everyday topics. The more relaxed you are in conversations, the easier it will be to connect with customers in-store.
✨Tip Number 3
Be ready to showcase your personality! At DFS, we love team players who bring their unique flair. Don’t be afraid to let your character shine during interviews – it’s all about making genuine connections.
✨Tip Number 4
Apply through our website! It’s super easy and gives you a chance to show us why you’d be a great fit for the team. Plus, if the hours don’t quite match up, just apply anyway – we’re flexible and keen to chat!
We think you need these skills to ace Retail Sales Advisor - 20 Hours in Leicester
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping customers feel at home.
Tailor Your Application: Make sure to highlight any relevant experience or skills that match what we're looking for. If you've got a knack for chatting with people or a love for sales, let us know!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and make it easy for us to see why you'd be a great fit for the Retail Sales Advisor role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with DFS.
How to prepare for a job interview at DFS
✨Know Your Products
Before your interview, take some time to familiarise yourself with DFS's range of products. Understand the features and benefits of sofas, beds, and mattresses. This will help you speak confidently about how these products can meet customer needs during your interview.
✨Show Your Passion for Service
DFS is all about helping customers feel at home. Be prepared to share examples from your past experiences where you've gone above and beyond for someone. Whether it's in retail or another field, showing your passion for service will resonate well with the interviewers.
✨Emphasise Teamwork
Since this role involves being part of a supportive team, highlight your ability to work well with others. Share stories that demonstrate your teamwork skills and how you celebrate successes with colleagues. This will show that you're a great fit for their culture.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
