At a Glance
- Tasks: Manage customs compliance and documentation while conducting audits to improve processes.
- Company: Join DFS Group, a leader in home comfort with a commitment to sustainability.
- Benefits: Enjoy competitive salary, bonuses, discounts, and great holiday allowance.
- Why this job: Make a real impact in customs compliance while growing your career in a supportive environment.
- Qualifications: Experience in customs compliance and strong analytical skills are essential.
- Other info: Be part of a diverse team that values every contribution and fosters personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Job Type: Permanent Job Sector: Legal Region: London Location: 1 Rockingham Way, Redhouse Interchange Adwick-le-Street Doncaster Salary Description: Dependant on Experience + Benefits package Posted: 06/01/2026 Recruiter: DFS Job Ref: dfs/TP/113797/3110 Job Views: 1
As our Group Customs and Compliance Specialist, you will play a vital role in making sure our business remains fully compliant with customs regulations. You will be responsible for managing commodity codes, processing TSS declarations and overseeing customs documentation, while also carrying out audits to identify risks and opportunities for improvement.
About DFS
We’re home to DFS, Sofology, and The Sofa Delivery Company – three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably. At DFS Group, everyone plays a part. Whether you’re supporting our brands or serving our customers, you’re helping shape the future of furniture retail. Each brand has its own identity and creative direction, but we’re united by a culture that puts people and purpose at the heart of everything we do.
Everyone Welcome
Across our Group, we\’re committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail.
We’re proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve.
So, if your experience doesn\’t quite match the specification, we\’d still really love to hear from you.
What you’ll be doing
- Periodically updating commodity codes and distributing them to suppliers, agents and internal teams.
- Ensuring new suppliers and agents receive up to date customs instructions and authorisations.
- Liaising with agents on audits and documentation queries.
- Supporting internal departments with customs requirements and implementing new processes.
- Conducting monthly audits using MSS data, identifying risks and driving changes.
- Providing clear customs instructions for ad hoc shipments.
- Accurately processing TSS declarations and assisting with internal customs queries.
- Working closely with the sustainability team to create and submit due diligence statements and maintain records.
- Monitoring regulatory changes that affect imports and exports, assessing risks and implementing updates.
- Processing invoices for customs related charges and reviewing port charges.
- Collating and preparing documentation for audits requested by customs authorities.
- Creating and maintaining the internal customs Google site as a reference point for colleagues.
- Assessing training needs and supporting the upskilling of colleagues who work with customs processes.
The role is for you if…
You are detail focused, highly organised and motivated by ensuring processes are accurate and compliant. You will enjoy working with different stakeholders across the group and with external agents, using your expertise to make sure our customs processes are efficient and up to date.
Qualifications
- Proven experience in customs compliance, import or export control or trade compliance.
- Experience carrying out audits and managing customs documentation.
- Strong analytical skills to identify risks and regulatory gaps.
- Excellent communication skills to work effectively with suppliers, agents, authorities and colleagues.
- Familiarity with customs systems, trade databases or compliance tools.
- Experience working with sustainability teams on due diligence or regulatory reporting.
- Good IT literacy and confidence managing compliance records and systems.
- Professional customs or trade compliance certification (desirable).
- Education to A Level standard as a minimum.
DFS Benefits
- Potential Annual Bonus Scheme: Contribute to our success and get rewarded for it.
- Growth and Training: Learn new skills and develop your career with us.
- Leave: Enjoy a great holiday allowance, with the option to buy 5 extra days. Take advantage of our enhanced leave for Maternity, Paternity, Shared Parental, and Adoption, plus a paid volunteering day each year.
- Discounts: Get 30% off DFS and Sofology products for yourself, plus discounts for friends and family – and savings at big brands like Sainsbury’s, ASOS, and IKEA.
- Wellbeing Perks: Access healthcare services, an Employee Assistance Programme, and discounted gym memberships.
- Pension and Savings: Join our Group Pension and Sharesave schemes.
- Life Assurance & Sick Pay: Peace of mind with Life Assurance and Company Sick Pay.
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Group Customs and Compliance Specialist employer: DFS
Contact Detail:
DFS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Customs and Compliance Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice common interview questions and tailor your answers to highlight your customs compliance experience. Use specific examples to demonstrate your skills and how you've tackled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Group Customs and Compliance Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Group Customs and Compliance Specialist role. Highlight your experience in customs compliance, audits, and documentation management. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customs compliance and how you can contribute to our mission at DFS. Keep it engaging and relevant to the job description.
Show Off Your Analytical Skills: Since this role requires strong analytical skills, be sure to mention specific examples where you've identified risks or improved processes in your previous roles. We love seeing how you think and solve problems!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at DFS!
How to prepare for a job interview at DFS
✨Know Your Customs Stuff
Make sure you brush up on customs regulations and compliance processes before the interview. Familiarise yourself with commodity codes, TSS declarations, and any recent changes in regulations that could affect imports and exports. This will show your potential employer that you're proactive and knowledgeable.
✨Show Off Your Analytical Skills
Be prepared to discuss how you've identified risks and regulatory gaps in previous roles. Think of specific examples where your analytical skills made a difference, especially in audits or compliance documentation. This will demonstrate your ability to contribute to their compliance efforts.
✨Communicate Clearly
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly and concisely. You might be asked about how you would handle communication with suppliers or agents, so have some scenarios ready to showcase your excellent communication skills.
✨Emphasise Team Collaboration
Highlight your experience working with cross-functional teams, especially with sustainability or compliance departments. Discuss how you’ve supported colleagues in understanding customs processes or implemented new procedures. This will align with their commitment to a collaborative workplace culture.