DFS Group is seeking an Online Customer Service Adviser to provide maternity cover for 9 months, working 22 hours per week on Tue, Wed and Thu. You will be the first point of contact for after-sales enquiries, delivering expert support via our digital channels and maintaining the DFS signature red carpet service.
You will use Zendesk to manage cases, respond to Trustpilot reviews, and keep accurate notes. Training is provided, with a focus on delivering first-time resolution and a customer-first
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Digital Customer Care Specialist - 22h Maternity Cover in Doncaster employer: DFS
DFS Group is an exceptional employer that prioritises leadership and collaboration, fostering a culture of continuous improvement and innovation. Located in a dynamic environment, we offer our employees ample opportunities for professional growth and development, alongside a commitment to delivering high-quality software solutions. Join us to be part of a talented team where your contributions are valued and recognised.
