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For Companies At a Glance
- Tasks: Engage with customers to help them find their perfect sofa and process orders.
- Company: Leading furniture retailer in Bolton with a focus on customer satisfaction.
- Benefits: Uncapped commission, retail bonuses, training opportunities, and generous discounts.
- Why this job: Join a dynamic team and make a real difference in customers' homes.
- Qualifications: Passion for customer interaction and strong attention to detail.
The predicted salary is between 28800 - 43200 £ per year.
A prominent furniture retailer in Bolton is seeking a Customer Experience Advisor. You will engage with customers, helping them find their ideal sofa by understanding their style and needs.
Responsibilities include:
- Processing orders
- Collaborating with your team
- Offering exceptional service
Ideal candidates should have:
- A passion for customer interaction
- Strong attention to detail
- A proactive mindset
Benefits include:
- A retail bonus scheme
- Training opportunities
- Generous discounts
Customer Experience Advisor - Uncapped Commission in Bolton employer: DFS
Contact Detail:
DFS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor - Uncapped Commission in Bolton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the furniture retailer. Understand their products, values, and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer interaction skills! Since the role is all about engaging with customers, think of scenarios where you can demonstrate your ability to understand their needs. Role-play with a friend or family member to get comfortable with the conversation flow.
✨Tip Number 3
Show off your attention to detail! During the interview, highlight examples from your past experiences where your keen eye for detail made a difference. Whether it’s processing orders accurately or ensuring customer satisfaction, let them know you’re the right fit.
✨Tip Number 4
Don’t forget to apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that might pop up in the future!
We think you need these skills to ace Customer Experience Advisor - Uncapped Commission in Bolton
Some tips for your application 🫡
Show Your Passion for Customer Interaction: When writing your application, let us see your enthusiasm for helping customers. Share examples of how you've gone above and beyond to ensure a great experience for someone in the past.
Highlight Your Attention to Detail: Make sure to mention any experiences where your keen eye for detail made a difference. Whether it’s processing orders accurately or ensuring customer satisfaction, we want to know how you’ve nailed it!
Be Proactive in Your Approach: We love candidates who take initiative! In your application, describe situations where you took charge or suggested improvements. This shows us you’re ready to jump in and make a positive impact.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at StudySmarter.
How to prepare for a job interview at DFS
✨Know Your Stuff
Before the interview, make sure you research the furniture retailer and their products. Familiarise yourself with different sofa styles and customer preferences. This will help you engage confidently with the interviewer and show your passion for customer interaction.
✨Showcase Your Customer Skills
Prepare examples of how you've provided exceptional service in previous roles. Think about specific situations where you went above and beyond for a customer. This will demonstrate your proactive mindset and strong attention to detail, which are key for a Customer Experience Advisor.
✨Practice Active Listening
During the interview, practice active listening. Make sure to listen carefully to the questions asked and respond thoughtfully. This not only shows respect but also highlights your ability to understand customer needs, which is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the retail bonus scheme. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
