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For Companies At a Glance
- Tasks: Help customers find their perfect sofa and create a welcoming store environment.
- Company: Join DFS, the UK's leading sofa retail specialist with a focus on customer satisfaction.
- Benefits: Earn uncapped commission, enjoy a 30% discount, and receive generous holiday allowance.
- Why this job: Make a real impact by helping people feel at home while earning great rewards.
- Qualifications: No sales experience needed; just bring your confidence and passion for service.
- Other info: Flexible working hours and ongoing training to support your career growth.
The predicted salary is between 1300 - 1800 £ per month.
Your new role
At DFS, you’re not just selling sofas - you’re helping people feel at home. Whether it’s a bed, mattress or a comfy sofa, you’ll bring your passion for service and help customers feel seen and heard. We know life doesn’t stop when your shift starts, from school runs to study time or just needing balance. That’s why we offer flexible working patterns to help you make it all work. If the hours listed don’t quite fit, apply anyway and let’s chat. This role puts your earning potential in your hands. With a great basic salary and uncapped commission on everything you sell: the more you sell, the more you earn. On top of that, we offer a monthly NPS bonus, based on how happy our customers are with your team’s service.
What you’ll be doing
- Connecting with our customers and creating a warm, welcoming space in store.
- Recommending our amazing products through real, honest conversations - ensuring our customers know everything they need to know about the product and the optional extras we have available.
- Taking pride in your space, keeping the store looking great and feeling like a great place to visit.
- Being part of a supportive, fun team that celebrates each other and shares success.
The role is for you if...
Never worked in sales before? No problem - we’ll give you all the training you need. If you’ve got the confidence to chat, the curiosity to learn, and the drive to do your best, we’ll show you the ropes. We’re after team players who bring personality, take pride in doing a great job, and get a buzz from helping customers feel right at home. If that sounds like you, we’d love to meet you.
Interview process
We want to make the process work for you, so let us know if you need any adjustments before your interview. Here’s what to expect:
- A phone chat - this will be a quick intro with our Talent Team.
- An in-store interview - this will be an interview with your future Manager.
About DFS
Did you know a DFS sofa is in one-third of Britain’s homes? Since 1969, we’ve been creating and selling sofas that reflect people’s unique styles and tastes. Our purpose is to bring great design and comfort into every home, in an affordable, responsible and sustainable manner. We’re the UK’s leading sofa retail specialist, but here’s the secret to our success - our customers and our people are at the heart of everything we do, and our culture is rooted in our core values: Aim high, Think Customer and Be Real.
Across our Group, we’re committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We’re proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn’t quite match the specification, we’d still really love to hear from you.
DFS Benefits
- You’ll earn uncapped commission on sofas, beds, mattresses, and extras - the more you sell, the more you earn. Plus, a monthly bonus rewards your store’s customer service.
- With a great basic salary, your earning potential is in your hands.
- 30% colleague discount across DFS and Sofology products.
- Generous holiday allowance (plus the option to buy more).
- Enhanced family leave and a paid volunteering day to give back to causes important to you.
- Ongoing training and career development - whether you want to sharpen your skills or step into a new role.
- Wellbeing support, including access to healthcare services, an Employee Assistance Programme, and discounted gym memberships.
- Group pension and Sharesave scheme.
- Life assurance and company sick pay - giving you extra peace of mind.
Retail Sales Advisor - 30 Hours in Belfast employer: DFS
Contact Detail:
DFS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - 30 Hours in Belfast
✨Tip Number 1
Get to know DFS and its products inside out! When you walk into that interview, show your passion for helping customers feel at home. The more you know about the sofas and beds, the better you'll connect with the team and customers.
✨Tip Number 2
Practice your conversation skills! Since this role is all about connecting with customers, have a few friendly chats with friends or family. This will help you feel more confident when it comes to those real, honest conversations in-store.
✨Tip Number 3
Be yourself during the interview process! DFS values personality and authenticity, so let your true self shine through. Share your experiences and how you can contribute to the supportive, fun team culture they’re looking for.
✨Tip Number 4
Don’t hesitate to apply through our website, even if you think you might not tick every box! DFS is all about inclusion and valuing diverse experiences, so your unique background could be just what they need. Let's chat!
We think you need these skills to ace Retail Sales Advisor - 30 Hours in Belfast
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping customers feel at home.
Tailor Your Application: Make sure to highlight any relevant experience or skills that match what we're looking for. If you've got a knack for chatting with people or a love for sales, let us know!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and make it easy for us to see why you'd be a great fit for the Retail Sales Advisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you.
How to prepare for a job interview at DFS
✨Know Your Products
Before your interview, take some time to familiarise yourself with DFS's range of products. Understand the features and benefits of sofas, beds, and mattresses. This will help you speak confidently about how these products can meet customer needs during your interview.
✨Show Your Passion for Service
DFS is all about helping customers feel at home. Be prepared to share examples from your past experiences where you've gone above and beyond for someone. Whether it's in retail or another field, showing your passion for service will resonate well with the interviewers.
✨Emphasise Teamwork
Since this role involves being part of a supportive team, highlight your ability to work well with others. Share stories that demonstrate your teamwork skills and how you celebrate successes with colleagues. This will show that you're a great fit for their culture.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
