About Us:
It takes a whole lot of passion to be at the centre of what makes a house feel like home — and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969.
About the role:
As a Branch General Manager, you will lead your team to deliver an exceptional customer experience while driving the success of your store and owning all financial and operational performance, from sales targets to safety and compliance.
You are responsible for creating a positive, inclusive, and high-performing culture by coaching and developing colleagues, communicating clearly, and managing team schedules to support work-life balance .
Success also involves continuously raising standards using customer feedback and performance data, keeping store layouts inspiring, and connecting with the local community to build long-term engagement.
This role is for a strong people leader with the confidence to make decisions, motivate others, and manage change. While retail management experience is a bonus, you must possess great communication skills, a passion for customer experience, and the drive to make things happen
Here's what we offer:
The Highlights…
Competitive salary of plus monthly bonuses based on store turnover and KPI performances
Car allowance
There's more…
Discounts: Get 30% off DFS and Sofology products for yourself, discounts for friends and family plus discounts and cashback at hundreds of retailers
Generous holiday allowance – with the option to purchase additional holidays each year
Enhanced maternity, paternity and adoption leave
Discounted gym and cinema memberships
Group Pension Scheme
Group Sharesave Scheme
Life Assurance & Company Sick Pay
Full comprehensive training
Paid days to volunteer each year
What you'll be doing:
Leading your team to deliver a seamless customer experience.
Using customer feedback and performance data to continuously raise the bar.
Owning your store's financial and operational performance – from sales targets to safety and compliance....
Branch General Manager - 12 Month Fixed Term in Slough employer: DFS Furniture
At DFS, we pride ourselves on being more than just a leading sofa retail specialist; we are a community-focused employer that values passion and inclusivity. As a Branch General Manager, you will thrive in a supportive work culture that prioritises employee growth through coaching and development opportunities, while enjoying competitive salaries and performance-based bonuses. Our commitment to work-life balance and fostering a positive environment makes DFS an exceptional place to build a rewarding career in the heart of the UK.
