At a Glance
- Tasks: Engage with customers to help them find their perfect sofa and provide top-notch service.
- Company: Join DFS, the UK's leading upholstery retailer with a passion for quality since 1969.
- Benefits: Enjoy uncapped commission, monthly bonuses, and discounts on major retailers.
- Other info: Flexible shifts over weekends with excellent career progression opportunities.
- Why this job: Be part of a top employer and develop your skills in a fun, dynamic environment.
- Qualifications: Enthusiasm, strong communication skills, and a drive to achieve goals are essential.
The predicted salary is between 12 - 15 £ per hour.
DFS are looking for a Retail Sales Advisor at our Leicester, Fosse Retail Park. This sales role is an 18 hour contract and will involve shifts over Friday, Saturday, Sunday, and Monday.
About DFS:
DFS are the leading upholstery retailer in the UK - we are extremely passionate about making and selling high quality, great looking sofas since 1969! For four years running we are one of the UK's Top Employers, featuring in The Sunday Times' Top 30 Best Big Companies to Work For (2017) and winning the award for Best Improver (2017). What a great time to join DFS!
Our Role:
Understand what our customers want having created an engaging relationship to allow us to highlight the furniture the customer falls in love with. We pride ourselves in providing the highest levels of customer service, so strong communication skills are essential. Through our detailed and in depth learning programme we will give you all the information and product knowledge to be successful; all we ask is that you are willing to listen and learn.
About You:
- Have bags of enthusiasm, drive, and excellent communication skills
- Be able to show how you’ve worked to and achieved goals or deadlines
- Be self-motivated with the passion to deliver exceptional customer service.
What’s in it for you:
- Uncapped commission, plus seasonal sales competitions
- Monthly Minimum earnings guaranteed
- Monthly customer service bonus of up to £750
- Lifestyle scheme (discounts off major retailers, holidays, entertainment etc)
- Ongoing training and development
- Excellent career progression
- Staff Product Discount for yourself and friends and family
The nature of our business means you will work weekends and Bank Holidays and you can sometimes work additional hours at peak trading periods, like Christmas and the weeks around Bank Holidays.
How to Apply:
By Clicking ‘Apply now’ or visit our careers website for more information - www.dfscareers.co.uk
Sales Consultant - 18 Hour Contract in Leicester employer: DFS Furniture
At DFS Group, we pride ourselves on fostering a vibrant work culture where every employee is valued and encouraged to grow. As an Order to Cash Manager at our Group Support Centre in Doncaster, you'll not only lead a talented team but also enjoy a supportive environment that prioritises innovation and collaboration. With opportunities for personal development and a commitment to creating spaces people love, working here means being part of a community that celebrates success together.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant - 18 Hour Contract in Leicester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like DFS Furniture, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like DFS Furniture!
We think you need these skills to ace Sales Consultant - 18 Hour Contract in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at DFS Furniture, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at DFS Furniture and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show DFS Furniture that you’re ready to jump in and contribute right away!
How to prepare for a job interview at DFS Furniture
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
