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- Tasks: Help customers find their perfect sofa and create a welcoming home atmosphere.
- Company: Join DFS, the UK's leading sofa retail specialist with a focus on customer satisfaction.
- Benefits: Flexible working hours, competitive salary, uncapped commission, and monthly bonuses.
- Why this job: Make a real difference in people's lives while earning based on your sales success.
- Qualifications: Passion for customer service and a desire to learn and grow.
- Other info: Be part of a diverse team that values inclusion and personal development.
The predicted salary is between 24000 - 36000 £ per year.
At DFS, you’re not just selling sofas - you’re helping people feel at home. Whether it’s a bed, mattress or a comfy sofa, you’ll bring your passion for service and help customers feel seen and heard. We know life doesn’t stop when your shift starts, from school runs to study time or just needing balance. That’s why we offer flexible working patterns to help you make it all work. If the hours listed don’t quite fit, apply anyway and let’s chat.
This role puts your earning potential in your hands. With a great basic salary and uncapped commission on everything you sell: the more you sell, the more you earn. On top of that, we offer a monthly NPS bonus, based on how happy our customers are with your team’s service.
Did you know a DFS sofa is in one-third of Britain’s homes? Since 1969, we’ve been creating and selling sofas that reflect people’s unique styles and tastes. Our purpose is to bring great design and comfort into every home, in an affordable, responsible and sustainable manner.
We’re the UK’s leading sofa retail specialist, but here’s the secret to our success - our customers and our people are at the heart of everything we do, and our culture is rooted in our core values: Aim high, Think Customer and Be Real. Across our Group, we’re committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support.
Retail Sales Advisor - 40 hours in Gateshead employer: DFS Furniture
Contact Detail:
DFS Furniture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - 40 hours in Gateshead
✨Tip Number 1
Get to know DFS and its products inside out! When you walk into that interview, show your passion for helping customers find their perfect sofa or mattress. The more you know about what we offer, the better you'll connect with our values and impress the hiring team.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to get comfortable with engaging customers. Remember, it’s all about making them feel seen and heard, just like we do at DFS. Show us you can create that welcoming atmosphere!
✨Tip Number 3
Be ready to talk numbers! Since this role has uncapped commission, come prepared to discuss how you’ve driven sales in the past. Share specific examples of how your efforts have made a difference – we love seeing that entrepreneurial spirit!
✨Tip Number 4
Don’t hesitate to apply through our website, even if the hours don’t perfectly match up! We value flexibility and want to chat about how we can make it work for you. Your unique perspective could be just what we need at DFS!
We think you need these skills to ace Retail Sales Advisor - 40 hours in Gateshead
Some tips for your application 🫡
Show Your Passion for Service: When you're writing your application, let your passion for helping customers shine through. Share examples of how you've made a difference in previous roles, and show us that you understand the importance of making customers feel seen and heard.
Be Authentic: We love it when candidates are real with us! Don’t be afraid to let your personality come through in your application. Use a friendly tone and be honest about your experiences – we want to get to know the real you!
Highlight Your Flexibility: Since we offer flexible working patterns, make sure to mention your availability and any previous experience with balancing work and personal commitments. This shows us that you’re ready to adapt and make it work, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at DFS Furniture
✨Know Your Products
Before your interview, take some time to familiarise yourself with DFS's range of sofas, beds, and mattresses. Understanding the features and benefits of these products will help you demonstrate your passion for service and show that you're ready to help customers find their perfect fit.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you've gone above and beyond for a customer. Be prepared to share these stories during the interview, as they highlight your ability to make customers feel seen and heard, which is crucial for this role.
✨Emphasise Flexibility
Since DFS values work-life balance, be open about your availability and willingness to adapt to flexible working patterns. This shows that you understand the importance of balancing work with personal commitments, aligning with the company's culture.
✨Align with Company Values
Familiarise yourself with DFS's core values: Aim high, Think Customer, and Be Real. During the interview, try to weave these values into your responses, demonstrating how you embody them in your work ethic and approach to customer service.