About Us:
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
It takes a whole lot of passion to be at the centre of what makes a house feel like home and thats just what we do at DFS. Were the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969.
About the role:
As a Branch General Manager, you will lead your team to deliver an exceptional customer experience while driving the success of your store and owning all financial and operational performance, from sales targets to safety and compliance.
You are responsible for creating a positive, inclusive, and high-performing culture by coaching and developing colleagues, communicating clearly, and managing team schedules to support work-life balance.
Success also involves continuously raising standards using customer feedback and performance data, keeping store layouts inspiring, and connecting with the local community to build long-term engagement.
This role is for a strong people leader with the confidence to make decisions, motivate others, and manage change. While retail management experience is a bonus, you must possess great communication skills, a passion for customer experience, and the drive to make things happen
Heres what we offer:
The Highlights
-
Competitive salary of plus monthly bonuses based on store turnover and KPI performances
-
Car allowance
Theres more
-
Discounts: Get 30% off DFS and Sofology products for yourself, discounts for friends and family plus discounts and cashback at hundreds of retailers
-
Generous holiday allowance with the option to purchase additional holidays each year
-
Enhanced maternity, paternity and adoption leave
-
Discounted gym and cinema memberships
-
Group Pension Scheme
-
Group Sharesave Scheme
-
Life Assurance & Company Sick Pay
-
Full comprehensive training
-
Paid days to volunteer each year
What you'll be doing:
-
Leading your team to deliver a seamless customer experience. xwwtmva
-
Using customer feedback and performance data to continuously raise the bar.
-
Owning your stores financial and operational performance from sales targets to safety and compliance.
Branch General Manager in Canton employer: DFS Furniture
At DFS, we pride ourselves on being more than just a leading sofa retail specialist; we are a community-focused employer that values passion and inclusivity. As a Branch General Manager, you will thrive in a supportive work culture that prioritises employee growth through coaching and development opportunities, while enjoying competitive salaries and performance-based bonuses. Our commitment to work-life balance and fostering a positive environment makes DFS an exceptional place to build a rewarding career in the heart of the UK.
