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- Tasks: Repair furniture in customers' homes, ensuring satisfaction with every interaction.
- Company: Join DFS, a leader in affordable and sustainable furniture design.
- Benefits: Enjoy a company van, bonus scheme, discounts, and great holiday allowance.
- Why this job: Make a real difference daily while developing your skills in a supportive environment.
- Qualifications: Great upholstery skills, customer-centric attitude, and excellent communication are essential.
- Other info: We celebrate diversity and welcome all applicants, regardless of experience.
The predicted salary is between 25000 - 35000 £ per year.
We’re on the lookout for practical, hands-on individuals to join our team as Furniture Repair Technicians.
What\’s on offer?
- Full, hands-on training: Learn new skills and start a new career with DFS
- Company van: Yours to use for work and personal
- Bonus scheme: Be rewarded for a job well done
- Career development: Grow your skills and progress with us
- Job satisfaction: See the difference you make every day
As a Furniture Repair Technician/Service Manager, you\’ll have the opportunity to showcase your skills by visiting our valued customers\’ homes and conducting repairs as needed. Putting the customer at the forefront of everything you do, you\’ll ensure an unparalleled experience with each interaction.
Monday – Friday | 40 hours per week | Bonus scheme | Company vehicle
What you\’ll be doing
As a Mobile Furniture Repair Technician, you’ll visit customers in their homes to carry out furniture repairs, from fixing scuffs and scratches to adjusting recliners or restoring comfort.
You’ll be out on the road in a company-provided van, meeting customers face-to-face, making things right, and leaving people smiling. Every day is different and every job you complete makes a real difference.
The role is for you if…
Great Upholstery Skills: Your expertise will enable you to adeptly repair a variety of upholstery pieces directly in our customers\’ homes.
Customer-Centric Approach: Your genuine care for our customers will drive you to consistently deliver exceptional service.
Excellent Communication: Clear and effective communication is key to providing the best customer experience possible.
Enthusiasm: We value enthusiasm and positivity, and we thrive when our team members are genuinely excited about their work.
About DFS
We’re home to DFS, Sofology, and The Sofa Delivery Company – three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably.
At DFS Group, everyone plays a part. Whether you’re supporting our brands or serving our customers, you’re helping shape the future of furniture retail. Each brand has its own identity and creative direction, but we’re united by a culture that puts people and purpose at the heart of everything we do.
Everyone Welcome
Across our Group, we\’re committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail.
We\’re proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn\’t quite match the specification, we\’d still really love to hear from you
- Bonus Scheme: Contribute to our success and get rewarded for it
- Growth and Training: Learn new skills and develop your career with us
- Leave: Enjoy a great holiday allowance, with the option to buy 5 extra days. Take advantage of our enhanced leave for Maternity, Paternity, Shared Parental, and Adoption, plus a paid volunteering day each year
- Discounts: Get 30% off DFS and Sofology products for yourself, plus discounts for friends and family – and savings at big brands like Sainsbury’s, ASOS, and IKEA
- Wellbeing Perks: Access healthcare services, an Employee Assistance Programme, and discounted gym memberships
- Pension and Savings: Join our Group Pension and Sharesave schemes
- Life Assurance & Sick Pay: Peace of mind with Life Assurance and Company Sick Pay
- Salary £31,374 + Bonus + Company van + Benefits package
- Frequency Annual
- Contract Type Full Time
- Closing Date 18 September, 2025
- Job Category Office and Home Working
- Business Unit DFS Central
- Location Milton Keynes , United Kingdom (Incl. Northern Ireland)
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Furniture Repair Technician employer: DFS Furniture PLC
Contact Detail:
DFS Furniture PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Repair Technician
✨Tip Number 1
Familiarise yourself with common furniture repair techniques and tools. Being able to discuss your hands-on experience with upholstery and repairs during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Demonstrate your customer-centric approach by preparing examples of how you've provided excellent service in previous roles. This will highlight your ability to connect with customers and ensure their satisfaction.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews or role-playing scenarios. Clear communication is key in this role, so being able to articulate your thoughts effectively will set you apart.
✨Tip Number 4
Show your enthusiasm for the role by researching DFS and its values. Understanding the company culture and expressing your excitement about contributing to it can make a positive impression on the hiring team.
We think you need these skills to ace Furniture Repair Technician
Some tips for your application 🫡
Highlight Relevant Skills: Make sure to emphasise your upholstery skills and any hands-on experience you have in furniture repair. Tailor your CV to showcase how your skills align with the job description.
Customer-Centric Focus: In your cover letter, illustrate your commitment to customer service. Share examples of how you've gone above and beyond for customers in previous roles, as this is crucial for the Furniture Repair Technician position.
Show Enthusiasm: Express your passion for the role and the furniture industry in your application. Companies like DFS value enthusiasm, so let your excitement shine through in your writing.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important for a technician role.
How to prepare for a job interview at DFS Furniture PLC
✨Showcase Your Upholstery Skills
Be prepared to discuss your experience with upholstery repairs. Bring examples of past work or be ready to describe specific techniques you've used. This will demonstrate your hands-on skills and expertise in the field.
✨Emphasise Customer-Centric Approach
Highlight your commitment to customer service during the interview. Share anecdotes that illustrate how you've gone above and beyond for customers in previous roles, as this aligns perfectly with the company's values.
✨Communicate Clearly and Effectively
Practice clear communication before the interview. Since the role involves interacting with customers, being articulate and concise will show that you can convey information effectively, which is crucial for providing excellent service.
✨Demonstrate Enthusiasm for the Role
Let your passion for furniture repair and customer service shine through. Employers appreciate candidates who are genuinely excited about their work, so express your enthusiasm for the opportunity to make a difference in customers' lives.
