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For Companies At a Glance
- Tasks: Ensure customer satisfaction by resolving furniture issues in their homes.
- Company: Join DFS, a leading furniture retailer known for exceptional service.
- Benefits: Enjoy competitive pay, flexible hours, and employee discounts.
- Why this job: Be the face of DFS and make a real difference in customers' lives.
- Qualifications: Friendly attitude and problem-solving skills are essential.
- Other info: Great opportunity for career growth in a supportive team environment.
The predicted salary is between 28800 - 43200 £ per year.
We're looking for a friendly and skilled Service Manager to join our team. This role is all about making sure our customers are happy by solving their in-warranty furniture issues right in their homes. You'll be the face of DFS, delivering great service and ensuring customers' much-loved furniture is back to looking its best.
All potential candidates should read through the following details of this job with care before making an application.
Service Manager Upholstery employer: DFS Furniture Ltd
Contact Detail:
DFS Furniture Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager Upholstery
✨Tip Number 1
Get to know the company inside out! Research DFS, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your people skills! As a Service Manager, you'll be dealing with customers face-to-face. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to tackle any situation.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DFS family.
We think you need these skills to ace Service Manager Upholstery
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who can connect with our customers!
Tailor Your Experience: Make sure to highlight any relevant experience you have that relates to the Service Manager role. Whether it’s customer service or problem-solving skills, we want to know how your background makes you a great fit for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you the best candidate for the job!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at DFS!
How to prepare for a job interview at DFS Furniture Ltd
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the Service Manager role. Familiarise yourself with common furniture issues and how to resolve them. This will show that you're not just a friendly face but also knowledgeable about the products you'll be dealing with.
✨Showcase Your People Skills
As a Service Manager, you'll be interacting with customers regularly. Prepare examples of how you've successfully handled customer complaints or resolved issues in the past. This will demonstrate your ability to keep customers happy and maintain a positive atmosphere.
✨Dress for Success
First impressions matter! Dress smartly and professionally for your interview. Since you'll be representing DFS, looking polished will help convey that you take the role seriously and are ready to deliver great service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
